Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,789 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

382

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Original shipment arrived broken. Replacement was on its way immediately. Thank you for everything!”

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Posted 8 months ago

“I got exactly what I expected and love everything I bought!”

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Posted 8 months ago

“Great product and quality. Elevated the backyard fire pit.”

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Posted 8 months ago

“Good Grate.”

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Posted 8 months ago

“First time customer of Ash and Ember but I'll be back. Sales people were very knowledgeable and product quality of the teak bar table we bought is outstanding.”

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Posted 8 months ago

“Not usually review posters but we ordered the 42” fire pit, and WOW. Beautiful piece and perfect fit. We were frustrated by our solo stove and its ability to actually keep you warm. This is perfect. Well done.”

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Posted 8 months ago

“The teak chair arrived on time, beautifully packaged. The chair was easy to assemble. Well made teak chair, we love it!”

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Posted 8 months ago

“Amazing quality, easy assembly, and once assembled it's heavy and sturdy. Got an 8 foot table and 8 chairs. All of them look beautiful, nice wood grain, smooth sanded finish, and as comfortable as advertised. I had researched quite a bit before buying this set, and my research was proven correct. I would recommend Ash & Ember to everyone I know. And the icing on the cake...all this amazing quality came at the most reasonable prices I found on net. I'd give 6 stars (or 10) if I could. If you're wondering if you can trust this site and the reviews, 100% yes.”

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Posted 8 months ago

“Customer service excellent!!! Lounge chairs came in quickly.”

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Posted 8 months ago

“I ordered a large planter box. It was easy to order on line. It came in a few days and was very carefully packed and in perfect condition. I love it. Thank you for a very pleasant experience.j”

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Posted 8 months ago

“Very nice product, heavy and very sturdy.”

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Posted 8 months ago

“This is a really well built unit. I'm enjoying learning to cook on it, fire control is fun!”

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Posted 8 months ago

“Lightning fast shipping and well packaged to prevent damage. Pit and support are stout and will last a long time. Love the design! Well thought out with minimal points for future failure from rust. Ember screen and poker not as stout as expected but certainly functional. Overall, purchase exceeded expectations.”

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Posted 8 months ago

“Just what I was looking for , well made and quick delivery .”

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Posted 8 months ago

“fast and efficient, kudos!”

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Posted 8 months ago

“Ash & Ember's website was easy to navigate. The welcome discount was great. Delivery on time. We love our table. We would order again.”

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Posted 8 months ago

“Very solid, high quality products from this company so far.”

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Posted 8 months ago

“Always nervous about ordering from a catalog but this piece exceeded our expectations. Sturdy and nice and large for a beautiful bonfire. All we had hoped for and more.”

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Posted 8 months ago

“Item was as expected.”

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Posted 8 months ago

“I love your products! I have the table and 2 Adirondack rocking chairs and am very pleased!”

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Posted 8 months ago

Ash & Ember is rated 4.5 based on 2,789 reviews