Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very satisfied with the whole process and I love my fire bowl”

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Posted 1 year ago

“I ordered the Sandhill chairs. Absolutely awesome! Extremley well built and sturdy chairs. You will need cushions! Can't wait for Ash & Ember to start offering them with the chairs.”

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Posted 1 year ago

“I’ve been buying your targets for over a year now. They work great.”

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Posted 1 year ago

“Would recommend. Wood is of high quality and it is easy to put together. I give it a top 5 star rating.”

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Posted 1 year ago

“Haven't yet used the asado but it was shipped and delivered super quick! It was easy to assemble and we can't wait to use it soon!”

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Posted 1 year ago

“THE WAGON WHEEL GRATE ARRIVED IN GREAT PACKAGING AND GREAT CONDITION! USED IT ONCE ALREADY AND IT IS GREAT!”

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Posted 1 year ago

“Purchased a fire ring. Been unable to use it due to a no fire burn in effect. Hopefully one day I’ll get to try it!”

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Posted 1 year ago

“I was excited to find Amber and Ash. I received the grate that I had been looking for for a long time for my homemade fire pit. Fits perfect”

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Posted 1 year ago

“Just got our new fire pit and can’t wait to use it, if our weather ever gets cool enough! Very solid construction that should last for many years of enjoyment!”

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Posted 1 year ago

“We give this fire pit grill as a gift and they absolutely loved it..!! The fire pit grill is very well designed and built..”

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Posted 1 year ago

“I purchased the 30” Heavy Duty Fire Pit Grate and I couldn’t be happier with the results. It arrived in good time and packaged very well. It’s solidly constructed with no flimsy hollow parts and has stood up to many fires.”

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Posted 1 year ago

“I have purchased a number of Ash and Ember products over the past year and have been extremely pleased with every one of them. The quality, workmanship and ease of assembling has been exemplary.”

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Posted 1 year ago

“Dry well made heavy duty bench and only a few parts to assemble.”

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Posted 1 year ago

“We are really happy with our new fire cauldron. Great quality materials and finish.”

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Posted 1 year ago

“The bench is perfect in our garden. We did have some issues with placing the screws, and a few went through the wood.”

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Posted 1 year ago

“Very satisfied witheach item that was purchased. Hope top purchase more in the future.”

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Posted 1 year ago

“Easy, fast and table arrived in perfect condition! Thanks”

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Posted 1 year ago

“I ordered my table at the end of September and shipped date changed 3 times , I haven’t open the box in which it was delivered. The communication was horrendous I sent emails asking about table it took you for ever to respond.”

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Posted 1 year ago

“exceeded my expectations craftsmanship and finish was great , went together easily and i was impressed it used dowels instead of metal fasteners very pleased with product and would definitely buy again”

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Posted 1 year ago

“So far I love the product. I am expecting some rust in the rain per past reviews but its a heavy solid piece, fits great and hopefully will last many years”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews