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Ash & Ember Reviews

4.5 Rating 3,198 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,198 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Better than I could have hoped !! I absolutely love the quality of my teak coffee table and the price !!”
Helpful Report
Posted 3 months ago
“Bought the Teak Adirondack Chairs (2) and the Teak end table with shelf. Both were extremely well packaged and craftsmanship is exceptional. Love the brass fasteners for weathering the elements and they just look great. Fit of the pieces is tight so nothing is wobbly while the wood is at its driest, which is important as moisture swells wood. Can take a little extra effort with a rubber mallet to get everything to fit and the holes could use a slight countersink to ease line-up and assembly, but the quality is excellent.”
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Posted 3 months ago
“The wood is beautiful. Blemish free and smooth as "silk". Everything was shipped and arrived in the expected timeframe. Chairs were on backorder when purchased but still arrived fairly quickly and shipped when they were anticpated to be available for shipping. All furniture was wrapped in bubblewrap and double boxed in sturdy cardboard. Would definately recommend Ash & Ember and will look to them for my next furniture needs.”
Helpful Report
Posted 4 months ago
“Beautifully packaged — no shipping damage whatsoever (which somehow happens with these things.) I don’t know if this is the norm, but it came the day after my order was placed. The easiest thing to put together! I’ve done this before with other products and I was amazed that I didn’t have to get out the mallet and force it together. All joints were perfectly aligned. And beautifully crafted. I’d order again from this company. Looks great on our patio.”
Helpful Report
Posted 4 months ago
“It’s great quality. Super heavy duty. Need 2 ppl to install.”
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Posted 4 months ago
“Very awesome”
Helpful Report
Posted 4 months ago
“First class stock and excellent service. We initially tried other companies with outdoor furniture but were sadly disappointed in the quality. We were truly satisfied with the quality of the furniture and ease of assembly. Wonderful company and service!”
Helpful Report
Posted 4 months ago
“The grill I purchased was well built and worked as it should, I purchased another one for my RV park. The problem I had was how the grill was packaged for shipping both grills were damaged in shipping. The grills are very heavy and need better support for grabbing the box, both grills were dropped I'm sure several times.”
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Posted 4 months ago
“This place is awesome! I love all the teak tables and chairs I have purchased. Super high quality!”
Helpful Report
Posted 4 months ago
“Great quality piece”
Helpful Report
Posted 4 months ago
“i've been looking for a good way to cook over my fire pit and this not only is perfect but really is aesthetically perfect in my out door entertaining area.”
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Posted 4 months ago
“I had an issue with my grill and they solved the problem right away, I am extremely happy about the customer service and also with my Santa María Grill!”
Helpful Report
Posted 4 months ago
“Easy to assemble, everything lined up! Well built. Have had the grill for two weeks and have used it three times!”
Helpful Report
Posted 4 months ago
“This is not our first purchase from Ash & Ember, we love the quality, look and quick delivery”
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Posted 4 months ago
“Excellent firepit selection -- so much better in quality and design than, say, Wayfair, et al.”
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Posted 4 months ago
“Beautiful chairs and great service. Highly recommend!”
Helpful Report
Posted 4 months ago
“Amazing items and fast shipping”
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Posted 4 months ago
“Received the 36" sphere fire pit. The burn was very good and generated tons of radiant heat sitting around it. It does take some time to heat the cast to temp, but once its warm its great to sit around!”
Helpful Report
Posted 4 months ago
“My only complaint is the locknuts, are nylon locknuts, for something used with fire it melts out and the nut backs off, but cooks a mean steak”
Helpful Report
Posted 4 months ago
“I just got and put together my four Ash & Ember Teak Adirondack Chairs. I was shocked to find the weight, finishing and quality of the wood used! I would challenge anyone to find a better product on the market at this price. Hopefully with casual maintenance (cleaning & sealing) these chairs will last longer than me!”
Helpful Report
Posted 4 months ago
Ash & Ember is rated 4.5 based on 3,198 reviews