Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.48

4.5 Rating 3,013 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 3,013 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Español

“I'm happy I chose ash and ember. My firepit was delivered on time and I'm pleased with the quality. We christened it last weekend and it was great. Looking forward to more gatherings around the fire for years to come.”

Helpful Report

Posted 4 months ago

“Excellent 5 of 5”

Helpful Report

Posted 4 months ago

“Delivery was on time. However, the packaging was torn and battered. I was afraid that the fire pit I had ordered would be damaged. Except for minor scrapes the fire pit appeared to be in good condition.”

Helpful Report

Posted 4 months ago

“I'm a repeat customer. Great selection of products and easy to order. Fast shipping and delivery, too. I ordered a park grill and was quite impressed with the quality.”

Helpful Report

Posted 4 months ago

“I bought this for my husband and love it. It was cheaper than Amazon and ordering and delivery were wonderful!”

Helpful Report

Posted 4 months ago

“I'll let you know how satisfied I am after I receive my grill without dents and scratches.”

Helpful Report

Posted 4 months ago

“Received order as promised but have not had time to unbox and install”

Helpful Report

Posted 5 months ago

“I recently made my first purchase and found the entire experience to be ex excellent. The website allowed me to make the perfect selection at a very reasonable price. The piece was well made and was delivered quickly and on time. I definitely will make more purchases from Ash and Ember.”

Helpful Report

Posted 5 months ago

“supurb quality, excellent packaging (overkill actually!)and great value for product. web site and order processing needs work.”

Helpful Report

Posted 5 months ago

“Sturdy well built fire pit. Also performed well in the wind. Used mine for the first time the other night,, knocked the chill out of the air.”

Helpful Report

Posted 5 months ago

“Ez to work with, fash shipping”

Helpful Report

Posted 5 months ago

“Small part was missing from my order one simple email to company and it was resolved completely and hassle to free. Will order again!”

Helpful Report

Posted 5 months ago

“This table is beautiful and well-made. I know it will be enjoyed for many years. The shipment was carefully wrapped and arrived promptly and perfectly.”

Helpful Report

Posted 5 months ago

“I recommend Ash & Ember. Quality products and fast shipment.”

Helpful Report

Posted 5 months ago

“Very well made and exactly what we were looking for. The price was reasonable and the shipping was fast.”

Helpful Report

Posted 5 months ago

“It just fits into our fireplace but definitely heats the room up better than any other grate we’ve ever had. Very well-made and I’m pretty happy with the purchase.”

Helpful Report

Posted 5 months ago

“i purchased their folding teak table and savanna chairs. worried that table might wobble but rock solid. quality is outstanding and a great value compared to market. table needed no assembly which surprised me. chairs assembled easily. really finished well .packaging for shipping was almost overkill. i applied a teak oil which gave the furniture a beautiful golden color VERY HIGHLY RECOMMENDED!!”

Helpful Report

Posted 5 months ago

“Very pleased with this grate and fireback. It is on the heavy side which is fine, please have a helper to move/carry the grate. It could use a higher clearence though. I have an outdoor fireplace with a gas starter. Had to add 1.5" standalone firebricks to elevate the grate above the starter. Overall, very nice product!”

Helpful Report

Posted 5 months ago

“Great product and price! Sturdy and functions well! Love it!”

Helpful Report

Posted 5 months ago

“So happy with my purchase! Delivery was faster than expected, quality is amazing, and the aesthetic is perfect for my farm!”

Helpful Report

Posted 5 months ago

Ash & Ember is rated 4.5 based on 3,013 reviews