Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We love these rocking chairs!”

Helpful Report

Posted 1 year ago

“Highly recommend!!!”

Helpful Report

Posted 1 year ago

“Everything went smoothly from start to finish, and we are very happy with the product.”

Helpful Report

Posted 1 year ago

“Great looking product!”

Helpful Report

Posted 1 year ago

“Chairs arrived quickly and relatively easy to put together for 60 year old female with minimal experience. Cushions are comfortable. Can be placed separately or pushed together to make loveseat. I would recommend”

Helpful Report

Posted 1 year ago

“Product arrived faster than it said it would.”

Helpful Report

Posted 1 year ago

“Well made, fast delivery. Everthing I expected ! Love it.”

Helpful Report

Posted 1 year ago

“Delivered timely and fits perfect into our fire pit”

Helpful Report

Posted 1 year ago

“Very pleased everything arrived as ordered very quick delivery very happy with product.”

Helpful Report

Posted 1 year ago

“Glider was easy to assemble even with a mislabeled part. It's beautiful, comfortable, and glides smooth!”

Helpful Report

Posted 1 year ago

“Great product. Wish there was more detail on the page like load of what shelves can hold but quality and packaging totally surprised me.”

Helpful Report

Posted 1 year ago

“Very well made. Quick shipping. Perfect size.”

Helpful Report

Posted 1 year ago

“The table is perfect and was delivered sooner than I expected. Thank you”

Helpful Report

Posted 1 year ago

“No drama. Only negative is no height adjustment for coals. That's on me for not doing my due diligence.”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“All pieces areived safely; packed very well and beautifuk!!”

Helpful Report

Posted 1 year ago

“Teak table was delivered promptly and in good shape. Because it's wood it has a few cracks. Expected. I have given it two coats of teak oil and it is in service on the deck.”

Helpful Report

Posted 1 year ago

“The 32” wagon wheel fire grate is premium quality. You get what you pay for at Ash & Ember. I couldn’t be any happier with this addition to my 36” wood-burning brick fire pit. The packaging and protection provided was first class as well. A++++”

Helpful Report

Posted 1 year ago

“The Santa Maria grill we purchased is so nice. Great quality and price was reasonable. Customer service was quick to respond and very helpful. We had an issue with our coupon code and they actually refunded our 20% discount even though we had already made our purchase.”

Helpful Report

Posted 1 year ago

“The table is beautiful”

Helpful Report

Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews