Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“These are the best teak chairs we have found in years. Quality is top notch. Glad to have found them.”

Helpful Report

Posted 5 months ago

“I received my shipment and everything appeared to be in order. However, upon nearly completing the assembly, I discovered that one of the parts was not included in my shipment. This particular part was the locking mechanism for my grill. I reached out to support, was told a replacement was on the way and have yet to receive it. I called support back to inquire and was told the part was on "back order". I have an incomplete grill and am very disappointed with this whole experience.”

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Posted 5 months ago

“Beautiful table”

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Posted 5 months ago

“I bought the 36in fire rings with grate which i have bought several in the past . Didnt like the last order because you have to put the fire rings together and dont seem as strong as the solid ring”

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Posted 5 months ago

“Easy to assemble and really good quality!”

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Posted 5 months ago

“I received my 2 Adirondack chairs. They were very well packed so that no damage was possible. We were able to assemble them in a couple of hours despite the fact that neither of us is very capable. They are so lovely & so smooth to the touch. It’s still a little cool to use them yet & we are under a burn ban so we can’t ignite our fire pit yet. However , we are looking forward to a summer & fall in which to enjoy them. I’m seriously considering giving my son & daughter-in-law a set for birthdays. I am so glad I discovered Ash & Ember.”

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Posted 5 months ago

“The quality of the teak is beautiful. I’ve bought many items and are pleased with every purchase. I live the low back profile of this rocker.”

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Posted 5 months ago

“I loved this grill! it arrived in a couple of days and I got it at a discounted price directly from ash & amber. Great quality of the product and easy to assembly. 10 out of 10”

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Posted 5 months ago

“Excellent experience, cost, and product! I found this grill at a discounted price and I was very exceptical about the seriousness of the website but I gave it a try. I bought it and it arrived in two days very well packaged. The quality of the grill is amazing and it is very easy to assembly. I already used it a couple of times and so far I am deligthed with the purchase. I ended up purchasing a second grill for my brother.”

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Posted 5 months ago

“outstanding. superior packaged, well made, good construction and very efficient delivery.”

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Posted 5 months ago

“Very sturdy and handsome chairs!”

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Posted 5 months ago

“awesome product”

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Posted 5 months ago

“Great product. Solid construction and beautiful. I wish I could find a spark shield for this size. I purchased the 42 inch.”

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Posted 5 months ago

“GREAT QUALITY,EASY TO ASSEMBLE”

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Posted 5 months ago

“Excellent experience, Quick Shipping, Item was made with extreme quality. Would buy again!”

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Posted 5 months ago

“Family and friends have shared how nice and comfortable the furniture is. All asking where to purchase!”

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Posted 5 months ago

“Love the quality of the teak wood bench. I also have 2 of you adirondack teak chairs. But was disappointed with how hard it was to hammer the dowels in. Some of the holes were not aligned and after breaking 2 of the dowels, I had to drill out the holes to make it easier to hammer the dowels in. Plus the instructions for assembly did not include where to put in the screws provided. So these items need to be addressed.”

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Posted 5 months ago

“We received the unit last week. Although it took time to assemble it, once assembled, it looks great.”

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Posted 5 months ago

“Absolutely love these chairs. Easoto put together. Quality is so awesome!! I was wavering back and forth on whether to buy it- so glad I did!!!”

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Posted 5 months ago

“The quality is exceptional. Very happy”

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Posted 5 months ago

Ash & Ember is rated 4.5 based on 3,198 reviews