Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The bench we ordered shipped pretty quick, and is nice quality. It was pretty easy to assemble- but I did have my spouse do it as it required some upper body strength! But, assembly in sets was quick :) It’s comfortable and the right size (difficult to find!)”

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Posted 1 year ago

“Great experience using this company. Griddle we ordered came in a timley manner and was exactly as described.”

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Posted 1 year ago

“Excellent service and fast shipping”

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Posted 1 year ago

“I love my new bench It’s perfect!”

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Posted 1 year ago

“The teak furniture is high quality, the assembly was easy, and the price was very reasonable. Customer service was also excellent when I had a question. We are extremely happy with our two Hawthorn benches and table.”

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Posted 1 year ago

“Great product.”

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Posted 1 year ago

“the benches are fantastic and so was the service!”

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Posted 1 year ago

“Easy to navigate website, very high quality grill, free shipping was early. I would recommend a care and cleaning guide and a how to guide, other than that it was a very good experience.”

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Posted 1 year ago

“Awsome products, with high quality materials.”

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Posted 1 year ago

“Called with questions. A real person answered all clearly and concisely. Placed order and arrived when promised. Packing was great. Beautiful teak finish on product. Will certainly consider this company when ready to purchase again. Their selection was good and I found what I was looking for.”

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Posted 1 year ago

“I’m so impressed with the quality products and delivery time, faster than planned. Recommending to my friends.”

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Posted 1 year ago

“Love our fire bowl. Perfect size for our backyard”

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Posted 1 year ago

“Love my adjustable grill grate. Will be travellilng to the Pacific Northwest soon and plan to take it with us in our RV. If my son loves it as much as I do, I will get him one.”

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Posted 1 year ago

“The tsble was delivered when expected, is high quality snd looks great!”

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Posted 1 year ago

“Clean, professional transaction-promptly shipped! Recommend!”

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Posted 1 year ago

“My experience with Ash & Ember was fantastic! My items were back ordered, but they kept me notified of my order status and when they did ship my items, shipping was fast and everything was packaged so well and arrived safely with no damage. I’ve already placed another order with them!”

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Posted 1 year ago

“Excdellent service! Very high quality products.”

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Posted 1 year ago

“Super fast. Excellent product.”

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Posted 1 year ago

“This fire/burn pit is absolutely perfect for our needs. We love the easy to assemble ingenuity for easy relocation where we need it. Definitely high grade steel construction, should last us years easy.”

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Posted 1 year ago

“Awesome thanks”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews