Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Happiness is non flat pack! putting the wheels and legs on was a breeze – frankly, the hardest part was extricating the chairs from the packing. Everything fit perfectly – actually unusual in many cases, and the hardware was amazing! Once assembled, it was so nice to not need to sit down gingerly, hoping the chair would hold. You certainly get what you pay for and in this case, even more! PS – the cats like the chairs and have given it two paws up.”

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Posted 7 months ago

“Very impressed with the quality of product! Shipping was very quick and seamless too. Love that the teak is sustainability grown. Great classic designs.”

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Posted 7 months ago

“good quality products”

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Posted 7 months ago

“Very specific and pleasant transactions. It’s been a pleasure ordering from Ash and Ember!”

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Posted 7 months ago

“We purchased the savanna teak dining set. Amazing quality! I actually build with mortise and tenon joinery.This set has completely exceeded my expectations. I believe the chairs in the set are the most well put together pieces of furniture we have ever purchased. Including the Amish furniture we have purchased. You will not be disappointed in this product. The only advice I would give is to take your time assembling the furniture pieces to make sure your work matches theirs.”

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Posted 7 months ago

“Beautiful table! Comes built and easy to unpack. Thank you!”

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Posted 7 months ago

“Ordered the teak grilling table for my Kamado Joe. Super impressed with the quality and the quick shipping to Texas. The table is solid and built to last!!! Highly recommend!!!”

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Posted 7 months ago

“Purchased a "Scratch and Dent" stand for the 30" Titan Hanging Calderon Fire Bowl. You can't purchase new ones anymore so I was leary about the purchase. Customer support explained the company makes sure it can be assembled before shipping it. When I received the stand the only thing scratched and dented was the shipping box. The stand itself was flawless.”

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Posted 7 months ago

“I ordered a fire grate from Ash & Ember right in the middle of a huge snow storm in the east. UPS took possession of the order and shipped it about half way and it disappeared after arriving at a distribution center. After weeks of UPS "investigating", Ash & Ember stepped up to the plate and sent another one to me. It arrived safely a few days later. Thank you Ash & Ember for taking care of your customers!”

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Posted 7 months ago

“Products are very nice and good looking and customer service is very helpful”

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Posted 7 months ago

“This is a great looking, classic firepit that will last forever. My husband loved it for his birthday present! The cherry on top was that it arrived the day after I placed the order!”

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Posted 7 months ago

“Our experience started out with excellent personal customer service. The grill we ordered arrived within a week (was damaged but we were able to repair it - Fed Ex seems to always arrive with some damage.) Very happy with the quality of the grill for the price! Definitely would order from Ash & Ember again.”

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Posted 7 months ago

“I’m so impressed with the quality of teak and craftsmanship of the benches purchased. Delivery was prompt as well!”

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Posted 7 months ago

“We ordered a steel fire pit liner and then seperately ordered the wagon wheel to go into our new fire pit - I can't find the order number or I would attach a picture but it looks absolutely perfect. Can't wait til the fire ban is lifted so we can finally site around the camp fire.”

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Posted 7 months ago

“We are thrilled with our new teak dining table from Ash & Ember!! It arrived on time, the delivery man was terrific, and the table is just what we needed!! Thank you Ash & Ember !!!”

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Posted 7 months ago

“Both, the table and the grill are extremely well-made. The teak table is absolutely gorgeous and so sturdy. I love our new purchase and I would recommend this company to anyone who’s looking for well-made quality products.”

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Posted 7 months ago

“Quick delivery very well made”

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Posted 7 months ago

“Delivered in a timely fashion great value. Will definitely use you again.”

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Posted 7 months ago

“The quality is top notch. The look, the finish. Love it. Shipping was fast.”

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Posted 8 months ago

“Beautifully constructed, well packed, timely delivered, assembles well and high quality. What more can I say?”

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Posted 8 months ago

Ash & Ember is rated 4.5 based on 3,198 reviews