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Ash & Ember Reviews

4.5 Rating 2,799 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
Ash & Ember 5 star review on 13th August 2024
Greg U
Ash & Ember 5 star review on 13th August 2024
Greg U
381
Anonymous
Anonymous  // 01/01/2019
Great customer service! Solid grill. Better than expected. I’ll def look to see what else I can buy from yall. Thank you
Helpful Report
Posted 1 year ago
Very happy, great quality, easy to assemble!
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Posted 1 year ago
This Santa Maria grill top, add on, works really well. Have used it a few times, on top of my old weber kettle.
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Posted 1 year ago
fast shipping, great product
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Posted 1 year ago
We love our new firepit. We received it and built it up whihc was easy. Our first firepit night was a big hit love how heavy and durable the unit is.Happy to share some pics too!! our pit location is in the middle of a large Redwood fairy ring with a circle of trees close to 200 feet tall. it would make a great promo pic ;)
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Posted 1 year ago
Quality metal and design . Quite the medieval vibes which is exactly what we were after.
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Posted 1 year ago
very nice grill, easy to put together. My only complain is the lack of a cover but I will buy something for it.
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Posted 1 year ago
I love my round Santa Maria grill add-on set up! I don’t need that $500+ grill! 😊😎
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Posted 1 year ago
Product is exactly as advertised, and delivery was very quick
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Posted 1 year ago
Ash and ember
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Posted 1 year ago
It’s a great product, easy to put up, even with en there were no instructions attached to the product, and it works great. Delivered right when you said it would be. Thanks
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Posted 1 year ago
Product arrived well and I am enjoying my grilling.
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Posted 1 year ago
Great customer service. Communication was great.
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Posted 1 year ago
My husband loves his new attachment for his grill thank you so much.
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Posted 1 year ago
Order item, next thing I knew it was here! A+++
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Posted 1 year ago
Perfect. Arrived right around when I expected it. Played with it a few times. Looking forward to making some good meals. Thank you. Craig
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Posted 1 year ago
Product is of excellent quality, More than I expected, have a problem with one of the benches and made contact yesterday was pleased with the reception I received looking forward to putting that bench together as well
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Posted 1 year ago
Wonderful service & wonderful product
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Posted 1 year ago
Product was sent very quickly after order was placed; tracking kept me informed of expected arrival time. The fire pit grate was very well made and performs as described. Highly recommend the product and the company!
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Posted 1 year ago
great product, great quality, great service
Helpful Report
Posted 1 year ago
Ash & Ember is rated 4.5 based on 2,799 reviews