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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
The benches are fabulous! Great quality and quick delivery. I'll definitely be a repeat customer.
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Posted 1 year ago
Great quality product and quick delivery.
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Posted 1 year ago
Works really great my husband loves how he can cook chicken and not burn it.
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Posted 1 year ago
Quality craftsmanship for affordable cost.
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Posted 1 year ago
Great products! We have really enjoyed our deck funiture. Well constructed and beautiful! Thank you so much!
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Posted 1 year ago
Excellent quality, easy assembly, beautiful and very sturdy
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Posted 1 year ago
Excellent customer service
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Posted 1 year ago
A+ great service
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Posted 1 year ago
Product is as described well made fit my pit perfect.
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Posted 1 year ago
Great product, love it suggested to friends
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Posted 1 year ago
MAGNIFICENT! This bench is quality built, easy to assemble and made to last. I treated myself to it because I’ve dreamt of having a Lutyens bench for nearly 30 years. My husband is a woodworker but we’ve always had other projects and things to do and the bench ended up on the back burner . Not only is this a wonderful bench, but it’s also made of wonderful teak that will last. The delivery was incredibly fast as well. I highly recommend this company and especially my dream bench.
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Posted 1 year ago
Great customer service! Solid grill. Better than expected. I’ll def look to see what else I can buy from yall. Thank you
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Posted 1 year ago
Very happy, great quality, easy to assemble!
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Posted 1 year ago
This Santa Maria grill top, add on, works really well. Have used it a few times, on top of my old weber kettle.
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Posted 1 year ago
fast shipping, great product
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Posted 1 year ago
We love our new firepit. We received it and built it up whihc was easy. Our first firepit night was a big hit love how heavy and durable the unit is.Happy to share some pics too!! our pit location is in the middle of a large Redwood fairy ring with a circle of trees close to 200 feet tall. it would make a great promo pic ;)
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Posted 1 year ago
Quality metal and design . Quite the medieval vibes which is exactly what we were after.
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Posted 1 year ago
very nice grill, easy to put together. My only complain is the lack of a cover but I will buy something for it.
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Posted 1 year ago
I love my round Santa Maria grill add-on set up! I don’t need that $500+ grill! 😊😎
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Posted 1 year ago
Product is exactly as advertised, and delivery was very quick
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Posted 1 year ago
Ash & Ember is rated 4.5 based on 2,858 reviews