Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We love our new firepit. We received it and built it up whihc was easy. Our first firepit night was a big hit love how heavy and durable the unit is.Happy to share some pics too!! our pit location is in the middle of a large Redwood fairy ring with a circle of trees close to 200 feet tall. it would make a great promo pic ;)”

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Posted 1 year ago

“Quality metal and design . Quite the medieval vibes which is exactly what we were after.”

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Posted 1 year ago

“very nice grill, easy to put together. My only complain is the lack of a cover but I will buy something for it.”

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Posted 1 year ago

“I love my round Santa Maria grill add-on set up! I don’t need that $500+ grill! 😊😎”

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Posted 1 year ago

“Product is exactly as advertised, and delivery was very quick”

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Posted 1 year ago

“Ash and ember”

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Posted 1 year ago

“It’s a great product, easy to put up, even with en there were no instructions attached to the product, and it works great. Delivered right when you said it would be. Thanks”

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Posted 1 year ago

“Product arrived well and I am enjoying my grilling.”

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Posted 1 year ago

“Great customer service. Communication was great.”

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Posted 1 year ago

“My husband loves his new attachment for his grill thank you so much.”

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Posted 1 year ago

“Order item, next thing I knew it was here! A+++”

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Posted 1 year ago

“Perfect. Arrived right around when I expected it. Played with it a few times. Looking forward to making some good meals. Thank you. Craig”

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Posted 1 year ago

“Product is of excellent quality, More than I expected, have a problem with one of the benches and made contact yesterday was pleased with the reception I received looking forward to putting that bench together as well”

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Posted 1 year ago

“Wonderful service & wonderful product”

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Posted 1 year ago

“Product was sent very quickly after order was placed; tracking kept me informed of expected arrival time. The fire pit grate was very well made and performs as described. Highly recommend the product and the company!”

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Posted 1 year ago

“great product, great quality, great service”

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Posted 1 year ago

“Website was easy to navigate and shipping was fast. I have not set up yet, but will update on the product when I do.”

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Posted 1 year ago

“When it comes to fire pit grates, Ash & Ember is the finest made you will find anywhere!”

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Posted 1 year ago

“I was so impressed with some teak chairs and table I ordered! Not only the quality but the prices are really great. Shipped quickly. Thank you!”

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Posted 1 year ago

“We ordered two teak and black adirondack chairs and absolutely love them. Well made and very comfortable. A great addition o our new home.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,885 reviews