Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast shipping. So far great product.”

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Posted 1 year ago

“I was excited to get this open fire santa maria. Great build quilt, heavy steal. The next level up was 1499.00 I figured I would try the smaller one and take a chance on a company I don't know much about. Then a couple weeks later the larger model is 40% off! Bummer, would have went with that. 900 for that is a fantastic deal. The smaller version is of good quality and at that price point a great deal in itself. Additionally there are zero instructions to build. Not very difficult, however I have 2 steel bars I have absolutley no clue where to put or what they are for.”

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Posted 1 year ago

“Fast delivery very happy with product will order more stuff in the future thanks”

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Posted 1 year ago

“Product as advertised. Solid craftsmanship and fits perfectly on my 30” Camp Chef Flat Top Grill. Quick delivery, too. Would definitely order again.”

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Posted 1 year ago

“This cover is very well made and looks amazing on my Blackstone grill.”

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Posted 1 year ago

“Delivered on time; product exceeded expectations as to quality. Packed so well it seemed like my grandfather had shipped me a family heirloom.”

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Posted 1 year ago

“Everything was great. You are a very professional company.”

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Posted 1 year ago

“Excellent site”

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Posted 1 year ago

“Fast shipping! Competitive price! Will buy again from ash & ember!”

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Posted 1 year ago

“The order status was updated regularly and arrived when predicted in perfect condition and as described.”

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Posted 1 year ago

“We would purchase from you again. Delivery was timely and our product was packaged very well.”

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Posted 1 year ago

“Outstanding purchase, this fire pit will last a lifetime. They had a very slight issue with my discount applied and customer service took care of it immediately. I’m very satisfied with this store and I would definitely use them again. If they made a steel lid for the 29 inch bowl I would buy it in a heartbeat.”

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Posted 1 year ago

“Beautiful table. Easy to assemble”

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Posted 1 year ago

“Love , Love , Love my beautiful new round deck table !!! Worth the wait”

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Posted 1 year ago

“Fast ship”

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Posted 1 year ago

“Love my new grill.”

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Posted 1 year ago

“The welds are a little rough, and it was a little bit wider than my blackstones’ top, but overall it works great and a good overall value for the price.”

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Posted 1 year ago

“You’re product is of great quality very impressed”

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Posted 1 year ago

“Received a beautiful well-made teak lounge chair. Easy to put together. The wood has been completely sanded and is gorgeous. I ordered a sunbrella fabric pad that matches my other teak furniture and it looks fabulous. We will fight over this lounger!”

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Posted 1 year ago

“product was delivered as scheduled perfectly packed”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews