Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Prompt delivery. Beautiful product. Easy to assemble. Heavy duty built!”

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Posted 1 year ago

“nice product, fast shipment”

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Posted 1 year ago

“The garden bench and two arm chairs are excellent. Very well constructed and strong.”

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Posted 1 year ago

“This is an extremely high quality piece if teak furniture. …very well built and for an amazing price! Easy to put together. Fast delivery.”

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Posted 1 year ago

“Absolutely beatiful bench. The wood is really nice and the craftsmanship is superb. I was a little hesitant buying something like this sight unseen on the internet but I am more than happy suprised by this bench. One of the nicest I've ever owned or seen.”

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Posted 1 year ago

“Quick, easy and on time”

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Posted 1 year ago

“These shooting targets are a great value. So far they are holding up well. So far I've shot .308. 300BLK, and .22 at them.Michigan”

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Posted 1 year ago

“Love the fire bowl! Quick delivery.”

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Posted 1 year ago

“Excellent products excellent delivery in very timely manner.”

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Posted 1 year ago

“Stylish, solid, easy to assemble, beautiful. Purchasing was easy.”

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Posted 1 year ago

“Excellent service. The bench is just what we were hoping for.”

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Posted 1 year ago

“This is a real review, I’m not a robot nor paid to write the following; I ordered a fire pit from them on April 26th. I did pay for the expedited shipping which was 3-5 days, I received my fire pit on April 28th and was shocked to say the least!!!! Very well run company!! This is top quality materials that the fire pit is made out of, and also at a great price. I’ve bought fire pits from big box stores and they rust and burn through within one fall season; I can promise anyone that these fire pits will last for years. I Can’t wait to start using it and enjoying precious time with my family. Ash & Ember, give yourselves a pat on the back for exceptional customer service and an even better product!!!!”

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Posted 1 year ago

“Great service, friendly, always kept in touch. Such a delight to have a live person to talk to and answer questions to instead of just pushing buttons. Benches look great!”

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Posted 1 year ago

“The table is beautiful, very sturdy & just as described. Love the functionality of folding down when not in use. Delivery was very fast & arrived on the specified date. Very well packaged.”

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Posted 1 year ago

“Very easy and professional to work with”

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Posted 1 year ago

“Your service is why I keep coming back! The BBQ grates that I’ve purchased from A&E Have all been of top quality and the pricing is totally unbeatable. The craftsman ship of the cast iron also amazing. Im a customer for life. The delivery time has always been very quick and very well packaged. Ash & Ember is a 10 out of 10 on all points of customer service and item satisfaction.”

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Posted 1 year ago

“I love the look and feel of this well made Adirondack chair. Assembling the arms took a good bit of wrestling but once it came together the joints were tight and solid. Great piece of furniture! I’m looking forward to seeing how it holds up to south Florida weather. My only suggestion would be to find some “E” bolts that have a longer sleeve to make arm alignment easier.”

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Posted 1 year ago

“The bench surpassed my expectations! Beautiful craftsmanship.”

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Posted 1 year ago

“No complaints”

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Posted 1 year ago

“I researched the internet for grade A teak wood dining table and chairs and decided on this set. Are we glad I did! It is heavy, substantial wood with a beautiful natural color. For the first time ever, my husband commented on what quality materials this set is. That says a lot.”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,858 reviews