If you receive a product that you are not happy with, it is hard to get your money back. You have to pay to ship back and they charge to restock. You to send pictures of the box and they decide whether or not you can send back. After they decide they will give the address to send to. You have to give them the tracking info before they refund, even if they already have your product. No tracking number no refund. I would have been better off to sell mine at a loss, I would have had more of my money back. I will NEVER order anything from them again.
2 years ago
Ash & Ember has a
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