I have a rotisserie machine that I paid close to $1000 for the spit rod broke eight months ago and I’m being told for eight months that the spit rod is on back order. Finally last week I received a new spit rod that’s 20 inches shorter just to be told that my size is still on backorder after eight months and I’m not able to use my rotisserie to roast a lamb. I will not be recommending your company even though Four of my friends bought the same machine on my recommendation. I’m sorry to say, but your customer service is horrible. If you guys have spit rods for the machines that you sell, you should have one in stock to resupply a broken part I would appreciate a phone call at 714-343-9477.