I liked a lot of things abou the interaction. The items arrived well-packed and the customer service individual was very polite. Initially, I was frustrated with the inability to order items on the website that were out of stock. My thought was that it would make sense to be able to order them and have the order filled when they were back in stock rather than having to constantly check the website for availability. It appears the company followed through with that approach as that is ultimately how my order was fulfilled. I appreciate that thoughtfulness and look forward to ordering additional products in the future. Thank you.