Website is difficult to manage, we wanted to order 1 set of teak chairs that was submitted to cart and somehow cart had 3 sets ? we inadvertently completed our order and realized the error, after contacting Esther she assured that they would intercept delivery without charge so we could re-order. We followed up and again told the order would be redirected back to supplier. Order was delivered and now being asked to pay for shipping charges to return. We are certainly disapointed with communications with AMBER & ASH and will refrain from dealing with such an unreliable Suplier.
*BE AWARE POOR CUSTOMER SERVICE
1 year ago
Ash & Ember has a
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