I appreciated the thorough product assistance from Jude and Leon that resulted in two product purchases that Josh completed March 29. Discussion with all three employees was very helpful. In fact, without the product assistance I wouldn’t have gained confidence that the products could be used in my application so I wouldn’t have placed the order. I was interested in product measurements that were not available in the product literature on the Ash & Ember site. The well packaged products arrived quickly and the measurements confirmed. We’re very happy with the products and the buying experience, thanks to your staff!