I bought a pair chairs and ottomans which I am giving a very generous 2 star review. ON the positive side - they are attractive looking and quite heavy but assembly was awful and the chair is not comfortable. First regarding assembly, as others have noted the brass screws/bolts are frequently not long enough in my case ~ 7 out of 20 holes needed to be fixed (!). The company suggested i repair them and they will reimburse me for any hardware i purchased rather than replace them or send new hardware - that is new one for me! I ended up buying a Forstner bit to counter sink the brass screws which took me an hour or two (not including travel time to the hardware store). Unfortunately, once assembled the chair sits low and the chair is not comfortable for my lower back. I am sorry i purchased these and would not recommend. I had much better experience with their chaise loungers. Will not purchase from this company again
5 days ago
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