Ordered a marbled black watch band. I received a green watch band. I contacted Ashland and was told that Horween uses a green/black die so black marbled shell is often green or other colors. I responded that regardless of the intended color, I ordered a marbled black and received green, including green stitching. They back of the watch band is solid green.
This seems a silly discussion to have but after going back and forth much too long Ashland said they would exchange - but I haven't heard back about the exchange yet.
3 years ago
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