Matt was able to provide detailed answers to my questions in getting a made-to-order wallet. He even provided photos to further help me in my final decision towards my custom. My experience with Ashland Leather had been phenomenal even before I even received my order due to their customer service being perhaps the best I've ever received. The wallet itself feels great in the hand with an amazing finish both inside and out and is a joy to look at. Upon unboxing the wallet, I spent a few hours in fascination staring at the surface of the shell discovering some of its unique characteristics! The Ashland Leather team has delivered on everything I had requested for this order and I couldn't be happier. Thanks again Matt, and thanks to Phil for answering my some of the questions I had after I got my wallet. - Hugh