In my honest opinion the service is no longer what it was several months: I purchased a belt that has stitching unraveling which is a pain to send back so I kept it as is. I noticed others complaining of similar issues regarding stitching and product quality on Instagram, in particularly international customers, which reached out to me directly and we shared images of the same issues on our belts. Even though you guys responded via email to send it back for a replacement, it’s a hassle so I just kept the belt and I am wearing it as I type this. My Johnny the fox just turned about a year old and the edges of the shell are actually razor sharp and have sliced my fingers several times, perhaps burnishing the edges thoroughly would have prevented that from happening. Other than that, I have yet to sport my new private stock coin pouch. I strongly believe that for the price the edges of all wallets should be burnished down completely to a smooth edge. This is seriously lacking on my lighter pouches as well which your competition seems to be doing on all pieces of leather for the same cost so I am unsure if I will be a customer in the future from this point on. Consider that many other makers are hand stitching every single wallet and not charging an up charge of $100. I am noticing stitching issues on several of my wallets however I will just leave them be.