After having seen the relatively recent "Skip finish" shell wallets showcased on the Youtube channel, I inquired if any more of those shells were available to make a custom wallet. The answer was that they were still available, and so I proceeded to place the order. Unfortunately, the wallet I eventually received had two flaws. The first was the lack of a bill slot despite me not directing that it be removed. But the second (and more important) flaw was that the color scheme of the wallet was not similar to the Skip finish shell as seen in the videos. Even presuming that leather piece used was technically cut from a Skip finish shell, the coloration of the received wallet could not be described as a mere variation of the coloration seen in the Youtube videos, and the coloration was the thing of value, not the purported fact that it came from a Skip finish shell. Instead of the rich dark browns coupled with orange accents, the received wallet was more of a muted, patchy brown (which is not a bad color scheme, but it was just not the color scheme that I was seeking). And by this time, more recent Youtube videos showed off other custom Skip finish wallets (and even baseballs) with the correct coloration along with saying that there were no more shells available. I will note that the customer service staff (Matt) has been completely professional, especially in responding promptly to my concerns. However, as to the overall experience of ordering a custom wallet, given the build up of expectations only to see them be unfulfilled, I cannot say that it was a good one.