The people that work at Ashland Leather have something more important than any other shop that I have come across, and that is the ability to listen to their customers, they truly pay attention, as a result of that attention given, you will get exactley what you ordered. They also have the ability to communicate directly, if they see something that concerns them as part of the craftsmanship, they will not hesitate to act. They go out of their way to make things right, and when that happens, you see excellent quality results in your purchase. I love Ashland Leather, they take good care of me, I have purchased an endless amount of high end Fat Herbies, I can tell you that probably the main reason why I have come back over and over again, is the service, they make me happy and the craftsmanship of the leather speaks for itself. They have a customer in me for life, and I will encourage my kids to also follow in my path. Salud, Daniel Castro Los Angeles CA. Granada Hills