Do NOT apply for Assurance Wireless. The Customer Service employees are incompetent and untrained in this field. I had no issues until I signed up for the government plan. I have an older phone and was told I would receive a new one with this plan. I waited and waited for the new phone to arrive but unfortunately it never came. I called customer service and was told I would have to purchase a new one. Why was I told I would receive a new phone when clearly I would not. I CANCELLED my service with them because of the way I was treated. Shame on Assurance Wireless for treating customers like this!!