Customer service is patronizing and condescending. They are incompetent. They talk in circles and can never resolve the phone issues. TMobile t who is involved with assurance lie to the FCC.
The DOJ ADA (department of justice, American disabilities act) should sue assurance for emotionally and mentally abusing people with disabilities. They give phones that never work right. With the ACP program you are suppose to get internet and they deny the customer this service. I believe they have committed fraud with the government acp program.
1 year ago
Assurance Wireless has a
1.3
average rating
from
250
reviews
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