Shortly after getting my phone it went missing. I called right away. I was told to email a copy of police report to get a replacement, which I did. This was a month ago. I've followed up several times because I still haven't received it. Yesterday I was told something totally different, that I had to pay for the replacement. I have no phone and live alone. I have to go to someone's house to call them. Why wasn't I given this answer a month ago! No excuse for this level of incompetence. Furious!
1 year ago
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