Phone sent via UPS which cannot even deliver to a secured mailbox which basically means this "free phone" is really free for anyone to just grab where ever the driver in his goofy little outfit desires to leave it if anywhere. On 2 day delivery I have been waiting a week. I have been home and never even got a call on my buzzer and there are always numerous "sorry we missed you notes" on the entrance door to a 125 unit apt. bld that people during the day are leaving and coming from constantly. Fully expecting the phone to be sent back to the sender. Only a completely moronic and asinine company would use ANY service that does not use a business that can make a secure delivery. All this does is give people a headache for no reason. Assurance does not have any common sense or concern for their customers to use such an absolutely sh^t service like UPS.