This has to be the worst phone company on the planet. I have spent countless hours and countless phone calls trying to resolve issues. The customer support service is extremely polite yet extremely incompetent at solving issues. They will politely assure you that the issue has been resolved however it never is. For some reason I needed to call EVERYDAY to have my phone service activated because it would get disconnected for no reason whatsoever. This is only one of MANY issues I’ve had before I accepted that they couldn’t fix their problems. I finally succumbed to the fact that I had to get another phone and service and inform all of my contacts that my number is changed.