Hi, as much as I like my new table; getting the parts for the new table (which shouldn't require a motor replacement in the first place after 4 mths only of use) and follow-up service has been challenging at best. Astir mean to do well from their 'Customer Happiness' service operators, however it seems not to translate well in the big room where they ship out tables and parts.
More co-ordination and more supervision around QUALITY CONTROL would be a big plus for Astir to satisfy this repeat customer, at this stage.
4 years ago
YES Group | Yes Medical, Astir, Footmedics has a
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