Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

Name: Yes Group | YesMed, YesTherapy, YesPodiatry
Rating: 4.72

4.7 Rating 2,288 Reviews

94 %

of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry

4.7

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 1 year ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 1 year ago

“Elizabeth was both very helpful and pleasant”

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Posted 4 hours ago

“We’ve had a consistently great experience with Yes Therapy. Their website is easy to navigate, making ordering simple and efficient. Delivery is always quick and reliable, which is so important for keeping our clinic running smoothly. Lee has been an outstanding support. Always responsive, helpful, and willing to go the extra mile whenever we need assistance. Highly recommend Yes Therapy for their excellent service and dependable products.”

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Posted 4 days ago

Thank you for the wonderful 5-star review! We’re thrilled to hear that our website, delivery, and especially Lee’s responsive and helpful support have made a positive impact on your clinic. We appreciate your kind words and look forward to assisting you again soon. Kind regards, Team Yes Group | YesMed, YesTherapy, YesPodiatry

Posted 4 days ago

“The Customer Service Officer knew exactly what product I needed which helped me a lot as I have been trying to buy this product for a long time. The payment process was easy and the product was shipped out straight away and was received the next day in excellent condition. Thank you very much everyone, your caring service is greatly appreciated.”

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Posted 6 days ago

Thank you for the wonderful 5-star review! We’re glad our Customer Service Officer could help you find the right product and that the payment and shipping went smoothly. We appreciate your kind words and look forward to assisting you again soon. Kind regards, Team Yes Group | YesMed, YesTherapy, YesPodiatry

Posted 6 days ago

“Elizabeth was great - polite, efficient, friendly!”

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Posted 1 week ago

Thank you for the fantastic 5-star review! We’re so glad Elizabeth provided polite, efficient and friendly service. We appreciate you taking the time to share your experience and look forward to assisting you again soon.

Posted 1 week ago

“Quick delivery and trusted supplier. Many thanks.”

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Posted 2 weeks ago

“Very friendly and i know each time I deal with Yes we get fast professinal service. Always willing to help as much as possible. Thank you!”

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Posted 3 weeks ago

Thank you for this wonderful 5-star review! We’re thrilled to hear you’ve consistently received fast, professional service and that our team is always willing to help. We look forward to assisting you again soon.

Posted 3 weeks ago

“Quick and user friendly online ordering. Easy to navigate to find what is required and the customer service staff are always friendly and helpful. Delivery was economical and swift.”

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Posted 1 month ago

Thank you for this lovely 5-star review! We’re thrilled to hear the online ordering was quick and easy, and that our team was friendly and helpful. If there’s anything else we can do to make your next experience even better, please let us know.

Posted 1 month ago

“Pleasant service with a phone order and helpful”

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Posted 1 month ago

Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 month ago

“When ever I call with my piddling little orders I am courteously and promptly looked after and the order confirmation is received as soon as I put the phone down.”

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Posted 1 month ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 1 month ago

“Friendly and helpful service”

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Posted 1 month ago

Thanks Genovation! Appreciate the kind words—glad you found our service friendly and helpful. Kind regards, Team Yes Group | YesMed, YesTherapy, YesPodiatry

Posted 1 month ago

“Helpful experienced amd efficient”

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Posted 1 month ago

Thanks Anne! Appreciate the kind words—glad you found our team helpful, experienced, and efficient. Kind regards, Team Yes Group | YesMed, YesTherapy, YesPodiatry

Posted 1 month ago

“Great no pproblem at all.”

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Posted 2 months ago

Thanks Team! Appreciate the great review!

Posted 2 months ago

“Great delivery service. Very prompt and drivers very polite.”

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Posted 2 months ago

“friendly, efficient, thankyou”

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Posted 2 months ago

“Still waiting for delivery 8 days after ordering - sent via Direct Freight Express for some reason and unable to get in contact with them. Has been sitting at their depot apparently for last 5 days.”

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Posted 2 months ago

“Always easy to navigate the website and find products. However always something on back order and not followed up in a timely manner. I always have to follow up with someone on the team as to when it will be available or when it will be delivered. I've had stock on back order, that was available or discontinued but never followed up by someone from Yes med. That needs attention as it's very frustrating to not receive stock already paid for.”

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Posted 2 months ago

Good Afternoon Yvette, Thank you very much for your time on the phone just now. Very good learning for me and the team on this one, apologies that we were not able to communicate the new ETA and the delays through to you. As discussed, you should have a much better experience in the future with the new processes we have put in place. Feel free to contact us any time! Thanks Larney Currie Customer Service Manager.

Posted 2 months ago

“Smooth transaction”

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Posted 2 months ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be smooth. We look forward to working with you again soon!

Posted 2 months ago

“Elizabeth was very efficient and helpful. Just made it easy.”

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Posted 3 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at YES, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 months ago

“ELIZABETH AS ALWAYS WAS MOST PROFESSIONAL, TIMELY, EFFECTIVE AND EFFICIENT. IT IS ALWAYS A PLEASURE TO DEAL WITH GOOD STAFF.”

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Posted 3 months ago

Thank you for your wonderful review! Elizabeth is a credit to our team and we’re thrilled to hear she helped you so professionally, timely, and efficiently!

Posted 3 months ago

“Elizabeth is amazing!!!!!!! Always goes above and beyond, we appreciate her so much!”

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Posted 3 months ago

Thanks so much for leaving us a five-star review! We work super hard here at YES so, it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 3 months ago

Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,288 reviews