YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,249 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,249 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 7 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 7 months ago

“Helpful & courteous”

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Posted 5 days ago

Thank you so much for your wonderful feedback, Julia! We’re thrilled to hear that you found our team helpful and courteous. It’s our goal to always provide a positive experience for our customers!

Posted 4 days ago

“Yes Medical is a truly wonderful campaign! A huge selection of products, super-fast delivery, and, most importantly, very friendly staff who will help you every step of the way—from selection to purchase.”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 25th October 2025

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Posted 1 week ago

Thank you so much for your kind words! We’re so glad you felt supported from start to finish. This absolutely made our day! 😊 Thanks for trusting us and we’re always here to help.

Posted 1 week ago

“Good. As expected. Keep up the ggod work”

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Posted 1 week ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be excellent. We look forward to working with you again soon!

Posted 1 week ago

“she made ordering fast and easy”

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Posted 2 weeks ago

Thank you so much for your kind words! We’re delighted to hear that you found the ordering process fast and easy! Providing our customers with a seamless experience is one of our top priorities. Thank you for taking the time to share your feedback with our team. We look forward to assisting you with your next order!

Posted 2 weeks ago

“Quick delivery, no hassles”

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Posted 2 weeks ago

“miss the regular customer happpiness team members like Elizabeth”

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Posted 3 weeks ago

“Phone was answered promptly. Service was excellent. Order was easy to place over the phone.”

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Posted 3 weeks ago

Thank you so much for your lovely feedback! We’re pleased to hear our team provided excellent service and that your order process went smoothly. Your feedback means a lot to us. Looking forward to assisting you again soon!

Posted 3 weeks ago

“all sorted over the phone - I always have great customer service at Astir”

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Posted 3 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 weeks ago

“Fast and great prices”

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Posted 3 weeks ago

Happy to know our prices and service met your expectations. We always aim to offer quick service and unbeatable value. Thanks for the great review! Hope to serve you again soon!

Posted 3 weeks ago

“Elizabeth was extremely helpful over the phone. Prompt, professional service!”

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Posted 3 weeks ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 3 weeks ago

“Great product”

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Posted 1 month ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with your purchase. Your feedback is greatly appreciated and valued by everyone here at Astir! We also look forward to working with you again soon!

Posted 4 weeks ago

“To Yes Med: Thank you for your unwavering generosity and professionalism in handling the procurement of an ankle brace. Learning the hard way taught me that regaining good posture within an injury, is vital for safer healing. The first brace I purchased elsewhere, wasn’t fully stabilising the ankle. This left me limping to prevent full weight bearing and subsequent rolling of the ankle. Limping isn’t conducive to posture health. Your Ortholife Total Stability Ankle Brace with Strap gave far superior stability. It made me understand that if had I used your brace initially, I would have been able to walk “with normal firmness” from the beginning. The Ortholife brace provides balance, prevents the ankle from rolling, and permits the good posture that is so important for the healing process. Having a superior product reduces the healing process time. For the Ortholife Total Stability Ankle Brace with Strap and the graciousness through which Yes Med allowed it to be procured, I am truly grateful. Thank you for your outstanding product and deliverance.”

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Posted 1 month ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES! We also look forward to working with you again soon!

Posted 1 month ago

“Great Service, nothing is ever too much trouble”

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Posted 1 month ago

Thank you for your kind words! We are glad to of been a help,

Posted 1 month ago

“Elizabeth was very helpful, efficient, knew the product range and completed the sales transaction quickly and efficiently. Will buy from your company again”

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Posted 1 month ago

Thank you so much for the five stars – if we could rate you, you'd get five stars too! ⭐️⭐️⭐️⭐️⭐️ At YES, clear and prompt communication is one of our top priorities. Whether there’s a question to answer or a problem to solve, we’re just a quick call or email away! I’m so glad to hear that your experience with us was a positive one. Enjoy your new products, and have a fantastic rest of your day!

Posted 1 month ago

“Elizabeth was SO helpful!”

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Posted 1 month ago

We’re so glad to hear Elizabeth made your experience such a positive one. She takes pride in providing excellent support, and your feedback reinforces the value of her efforts. Thank you for taking the time to share this with us. We’ll make sure Elizabeth knows how much she’s appreciated. We can’t wait to welcome you back again soon!

Posted 1 month ago

“I needed a moon boot urgently so ordered it early Thursday morning hoping to get it the next day. It arrived the following Wednesday.”

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Posted 1 month ago

Thank you for taking the time to provide this feedback. Our team takes this very seriously, and we have looked into the issue, as it is most unusual for this to happen. Unfortunately, the driver had the item on board for delivery on Friday but was unwell. We are very sorry for this inconvenience. We have implemented a few changes to ensure this does not happen again.

Posted 1 month ago

“We’ve had a great experience overall. Communication is always smooth and professional, and the team is very responsive and supportive. Orders are handled efficiently with accurate documentation, and any questions are resolved promptly.”

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Posted 1 month ago

We’re so pleased to hear about your positive experience with our team! Efficient service and clear communication are always our goals, and it’s great to know this has come through. Thanks again, and till next time!

Posted 1 month ago

“Dealing with Astir and their employees especially Matthew Yonker has been an absolutely wonderful experience. They are incredibly helpful and professional and I look forward to continuing to buy all my medical supplies from them in the future. They are a wonderful company to deal with and I recommend them highly!!”

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Posted 2 months ago

Thank you so much for your kind words and recommendation! We’re thrilled to hear about your positive experience with Matthew and our team. It’s always our goal to provide helpful and professional service, and we look forward to continuing to support you with your medical supply needs.

Posted 2 months ago

“Elizabeth is in the thoes of helping me with; 1) an order and 2) an IT issue. She has been extremely efficient and helpful. Not delivered as yet”

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Posted 2 months ago

Thank you for your review! I’m glad to hear Elizabeth has been so efficient and helpful. We value your feedback, and we’ll keep an eye on the progress until everything is delivered. Looking forward to assisting you again soon!

Posted 2 months ago

“Awesome Service!”

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Posted 2 months ago

Thank you so much for your feedback! We appreciate your kind words and are thrilled you had a great experience. 😊 Looking forward to assisting you again soon!

Posted 2 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,249 reviews