YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,201 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 2 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 2 months ago

“I really appreciated the effort of Lee to resolve my issue as quickly as possible possible.”

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Posted 13 hours ago

“Friendly interaction and great service”

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Posted 4 days ago

“Provided exceptional service, even though I dropped in unannounced. Product delivered and paid for in 5 minutes. Thank you”

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Posted 6 days ago

“Great service, friendly staff always a pleasure to deal with”

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Posted 6 days ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products and have a fabulous rest of your day!

Posted 6 days ago

“Very good and promt help”

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Posted 2 weeks ago

Thank you! We’re so glad everything went well — we look forward to assisting you again in the future. Really appreciate the positive review!

Posted 2 weeks ago

“good thanks”

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Posted 2 weeks ago

We really appreciate your 5-star feedback! It’s great to know our service met your expectations from start to finish. Really appreciate the positive review!

Posted 2 weeks ago

“Very good service from ordering, paying and delivery.”

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Posted 2 weeks ago

Thank you so much for the great review! We’re glad to hear the whole process — from ordering to delivery — went smoothly. We really appreciate your 5-star feedback!

Posted 2 weeks ago

“Understood product. Spoke well”

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Posted 2 weeks ago

Thank you for the 4-star review! We’re glad the product was clear and that our communication was helpful. If there’s anything we can improve to make it a 5-star experience next time, we’d love to hear it.

Posted 2 weeks ago

“Paul was very patient with me to log in the account and efficient to help me to order. Top service . the order arrived on the next day. Beautiful.”

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Posted 2 weeks ago

“fast delievery. always very helpful. 5 star service!”

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Posted 3 weeks ago

We really appreciate your positive feedback. It's great to know that our team could provide helpful service and a quick turnaround. Thank you for the 5-star rating!

Posted 3 weeks ago

“Paul was very professional and a great help. Efficient, effective and timely withan excellent demeanor.”

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Posted 3 weeks ago

Thank you so much for taking the time to share your feedback. I’m thrilled to hear that Paul provided efficient, timely, and professional assistance, and that his demeanor made the experience a positive one. We’ll be sure to pass your kind words along to him and our team—it will mean a lot. If there’s anything else we can do for you, please feel free to reach out.

Posted 3 weeks ago

“Prue was very helpful thank you”

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Posted 3 weeks ago

Thanks so much! We’re lucky to have Prue on the team. We’ll make sure to keep it up. We appreciate your feedback and are glad to know how we're doing. Thank you!

Posted 3 weeks ago

“Always great o speak with a real person with a prompt answering service. Such a rarity today, however Astir has proved consistent.”

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Posted 3 weeks ago

Thank you so much for your kind words! We're thrilled to hear you've had a positive experience — being responsive and helpful is always our priority. Thanks for taking the time to share this!

Posted 3 weeks ago

“Very obliging and a pleasant phone manner”

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Posted 1 month ago

Thank you for the kind feedback! We’re glad to hear that the service was pleasant and accommodating. Feel free to reach out if you need anything else! Thanks again!

Posted 1 month ago

“Thanks for your help Elizabeth :)”

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Posted 1 month ago

Thank you for your kind words!

Posted 1 month ago

“Initial 2 calls were placed on a wait list. After 4 hours call again and this was answered by Brock. Prices were obtained immediately and order completed.”

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Posted 1 month ago

“Nice medical supplier with fast deliveries.”

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Posted 1 month ago

“excellent service”

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Posted 1 month ago

Thank you for your kind review, We are so glad to have been able to help!

Posted 1 month ago

“Amazing company to deal with!”

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Posted 1 month ago

“My recent with the YES personnel was a positive experience as Rhiannon was very knowledgeable about the product we wished to purchase, plus she answered all my questions with place our order efficiently.”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 5th May 2025

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Posted 1 month ago

Thank you for your feedback! We're so pleased to hear that your experience with Rhiannon was positive. It's great to know she was able to assist you knowledgeably and efficiently throughout your order process. If there's anything else we can help with, please don't hesitate to reach out. Looking forward to our next encounter!

Posted 1 month ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,201 reviews