YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,261 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,261 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 7 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 7 months ago

“After having a LOT of major surgery in the last two years. Elizabeth couldn't have been more helpful' Thankyou so much.”

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Posted 1 day ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES! We also look forward to working with you again soon!

Posted 10 hours ago

“Fantastic service and a great product. I was looking for these posters everywhere as they were out of production, but YES Medical came to the rescue! Thanks so much.”

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Posted 5 days ago

Thanks so much for your fantastic review! We’re thrilled we could help you find the posters and that you’re happy with the service. We appreciate you choosing YES Medical and are here for any future needs. Kind regards, Team YES Group | Yes Medical, Astir, Footmedics

Posted 5 days ago

“Brock was professional and courteous :)”

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Posted 1 week ago

“Elizabeth very helpful on doing my order. Tratcking system keep me informed from time of order to delivery. Parcel delivered on service excellent”

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Posted 1 week ago

Thanks so much Penny! Very glad to hear about the excellent service that Elizabeth has given you.

Posted 1 week ago

“Great to talk to”

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Posted 1 week ago

Thanks so much Dural! Great to hear you had a positive chat with us

Posted 1 week ago

“Absolutely amazing!!!”

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Posted 1 week ago

We really appreciate your amazing feedback! It’s wonderful to know that our group delivered as expected!

Posted 1 week ago

“Thanks for great service at Footmedics”

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Posted 1 week ago

We really appreciate your feedback! It’s wonderful to know that our service met your expectations. Thank you for choosing Footmedics. We hope your next visit is just as great!

Posted 1 week ago

“The best medical supply - hands down.”

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Posted 2 weeks ago

We really appreciate your awesome feedback! It means the world to us to know you’re satisfied with your purchase. Providing the best medical supplies and service is always our priority. We can't wait to hear from you again!

Posted 2 weeks ago

“When I ordered my knee brace I asked for it to be mailed to me. My postal details were taken but the parcel didn't arrive as promised. I rang your company to check and the brace was still sitting in the warehouse at Smeaton Grange. I asked the person I spoke to to please have it mailed and she said OK and that it was odd that it hadn't been. Two days later I rang to check again but was told it was STILL waiting at the warehouse to be picked up. Husband had to go get it at great inconvenience. IF you don't post things to customers wouldn't it be a good idea to tell them that instead of taking details,promising it would be mailed and then ignoring the request? Really bad communication and even worse service.”

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Posted 2 weeks ago

Thank you for your feedback, Jenny. We sincerely apologize for the inconvenience caused by the delay in shipping your knee brace. Communication should always be clear, and it's concerning to hear that we fell short in this instance. We are addressing this with our team to ensure our shipping process is more transparent in the future. Thank you for your understanding, and we appreciate your patience in this matter. Warm regards, Team YES Group | Yes Medical, Astir, Footmedics

Posted 2 weeks ago

“Very quick delivery”

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Posted 2 weeks ago

Thank you for sharing your experience! We’re so glad your delivery arrived quickly, we always aim to make things easy and efficient for our customers. Looking forward to assisting you again soon!

Posted 2 weeks ago

“Great service Friendly staff and always helpful”

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Posted 2 weeks ago

We truly appreciate your feedback! Our team is always happy to help, and we’re glad you found our service friendly and supportive. We love hearing that our staff made your visit a positive one. We look forward to assisting you again soon!

Posted 2 weeks ago

“Very sorpriced with my delivery on time . I been shopping electronically for years and no one has made a delivery in so short time. Congratulations.”

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Posted 3 weeks ago

Thank you so much for your fantastic review, Mariano! We're thrilled to hear that we could exceed your expectations with our speedy delivery. It truly means a lot to us!

Posted 2 weeks ago

“Helpful & courteous”

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Posted 4 weeks ago

Thank you so much for your wonderful feedback, Julia! We’re thrilled to hear that you found our team helpful and courteous. It’s our goal to always provide a positive experience for our customers!

Posted 3 weeks ago

“Yes Medical is a truly wonderful campaign! A huge selection of products, super-fast delivery, and, most importantly, very friendly staff who will help you every step of the way—from selection to purchase.”

YES Group | Yes Medical, Astir, Footmedics 5 star review on 25th October 2025

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Posted 1 month ago

Thank you so much for your kind words! We’re so glad you felt supported from start to finish. This absolutely made our day! 😊 Thanks for trusting us and we’re always here to help.

Posted 4 weeks ago

“Good. As expected. Keep up the ggod work”

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Posted 1 month ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be excellent. We look forward to working with you again soon!

Posted 1 month ago

“she made ordering fast and easy”

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Posted 1 month ago

Thank you so much for your kind words! We’re delighted to hear that you found the ordering process fast and easy! Providing our customers with a seamless experience is one of our top priorities. Thank you for taking the time to share your feedback with our team. We look forward to assisting you with your next order!

Posted 1 month ago

“Quick delivery, no hassles”

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Posted 1 month ago

“miss the regular customer happpiness team members like Elizabeth”

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Posted 1 month ago

“Phone was answered promptly. Service was excellent. Order was easy to place over the phone.”

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Posted 1 month ago

Thank you so much for your lovely feedback! We’re pleased to hear our team provided excellent service and that your order process went smoothly. Your feedback means a lot to us. Looking forward to assisting you again soon!

Posted 1 month ago

“all sorted over the phone - I always have great customer service at Astir”

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Posted 1 month ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 month ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,261 reviews