Yes Group | YesMed, YesTherapy, YesPodiatry Reviews

Name: Yes Group | YesMed, YesTherapy, YesPodiatry
Rating: 4.72

4.7 Rating 2,277 Reviews

94 %

of reviewers recommend Yes Group | YesMed, YesTherapy, YesPodiatry

4.7

Based on 2,277 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Yes Group | YesMed, YesTherapy, YesPodiatry:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“amazing company to deal with”

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Posted 10 months ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 10 months ago

“Great no pproblem at all.”

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Posted 3 days ago

Thanks Team! Appreciate the great review!

Posted 3 days ago

“Great delivery service. Very prompt and drivers very polite.”

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Posted 1 week ago

“friendly, efficient, thankyou”

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Posted 1 week ago

“Still waiting for delivery 8 days after ordering - sent via Direct Freight Express for some reason and unable to get in contact with them. Has been sitting at their depot apparently for last 5 days.”

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Posted 1 week ago

“Always easy to navigate the website and find products. However always something on back order and not followed up in a timely manner. I always have to follow up with someone on the team as to when it will be available or when it will be delivered. I've had stock on back order, that was available or discontinued but never followed up by someone from Yes med. That needs attention as it's very frustrating to not receive stock already paid for.”

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Posted 1 week ago

Good Afternoon Yvette, Thank you very much for your time on the phone just now. Very good learning for me and the team on this one, apologies that we were not able to communicate the new ETA and the delays through to you. As discussed, you should have a much better experience in the future with the new processes we have put in place. Feel free to contact us any time! Thanks Larney Currie Customer Service Manager.

Posted 1 week ago

“Smooth transaction”

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Posted 1 week ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be smooth. We look forward to working with you again soon!

Posted 1 week ago

“Elizabeth was very efficient and helpful. Just made it easy.”

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Posted 3 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at YES, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 3 weeks ago

“ELIZABETH AS ALWAYS WAS MOST PROFESSIONAL, TIMELY, EFFECTIVE AND EFFICIENT. IT IS ALWAYS A PLEASURE TO DEAL WITH GOOD STAFF.”

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Posted 1 month ago

Thank you for your wonderful review! Elizabeth is a credit to our team and we’re thrilled to hear she helped you so professionally, timely, and efficiently!

Posted 1 month ago

“Elizabeth is amazing!!!!!!! Always goes above and beyond, we appreciate her so much!”

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Posted 1 month ago

Thanks so much for leaving us a five-star review! We work super hard here at YES so, it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 1 month ago

“Elizabeth was very helpful and efficient - great customer service.”

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Posted 1 month ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 month ago

“Fast delivery even over the holiday period. Pricing was more affordable than my previous supplier.”

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Posted 1 month ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone. We also look forward to working with you again soon!

Posted 1 month ago

“The order process was very quick and professional. Waiting for my goods.”

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Posted 1 month ago

Thanks very much Maureen! Was a pleasure to speak to you on the phone. Thanks Larney

Posted 1 month ago

“My mother needed outdoor Parrallel bars to learn to walk with support after a fall. Her physiotherapist Chris recommended Astir because they (ARRC Helensvale) use Astir products themselves! Only the holding pins have rusted.”

Yes Group | YesMed, YesTherapy, YesPodiatry 5 star review on 28th December 2025

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Posted 1 month ago

Hello Shahnaz! Thank you very much for this review, and we are very pleased that this is working well for you. Regarding the holding pins, we would recommend keeping these away from the elements, as this can cause them to rust. Please let us know if you have any questions! Thanks

Posted 1 month ago

“Juan and the team at Astir have been fantastic with service and pricing as we set up our new practice. Very easy to deal with and quick delivery. Will continue using them for many years to come.”

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Posted 2 months ago

Thank you so much for the five-star review! We’re thrilled to hear Juan and the team at Astir delivered easy service and quick delivery. We look forward to supporting your practice for many years to come!

Posted 2 months ago

“Good quality products. Useful and helpful. Staff freindly and happy to assist with answering any questions.”

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Posted 2 months ago

Thank you so much for the five-star review! We work really hard here at Astir, so it’s always rewarding to see feedback like this. 🙂 Feel free to reach out anytime, we’d be more than happy to work with you again!

Posted 2 months ago

“The product quality of all items, from routine disposables to specialized equipment, consistently meets or exceeds our stringent standards, which is paramount for patient care. Most importantly, their delivery reliability is outstanding. Orders are consistently accurate and arrive on schedule, minimizing any risk of supply chain disruptions in our critical operations. The customer service team is highly responsive and knowledgeable, quickly resolving any inquiries regarding product specifications or logistics.”

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Posted 2 months ago

Thank you so much for the five-star rating! If we could rate our customers, you’d definitely get five stars from us too. At Footmedics, we’re committed to clear, responsive communication. Whether you have a question or need assistance, we’re always just a quick call or email away. We’re delighted to hear that your experience with us was a positive one. Enjoy your new products and have an amazing day!

Posted 2 months ago

“After having a LOT of major surgery in the last two years. Elizabeth couldn't have been more helpful' Thankyou so much.”

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Posted 2 months ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at YES! We also look forward to working with you again soon!

Posted 2 months ago

“Fantastic service and a great product. I was looking for these posters everywhere as they were out of production, but YES Medical came to the rescue! Thanks so much.”

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Posted 3 months ago

Thanks so much for your fantastic review! We’re thrilled we could help you find the posters and that you’re happy with the service. We appreciate you choosing YES Medical and are here for any future needs. Kind regards, Team YES Group | Yes Medical, Astir, Footmedics

Posted 3 months ago

“Brock was professional and courteous :)”

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Posted 3 months ago

“Elizabeth very helpful on doing my order. Tratcking system keep me informed from time of order to delivery. Parcel delivered on service excellent”

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Posted 3 months ago

Thanks so much Penny! Very glad to hear about the excellent service that Elizabeth has given you.

Posted 3 months ago

Yes Group | YesMed, YesTherapy, YesPodiatry is rated 4.7 based on 2,277 reviews