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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,985 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,985 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thankyou wonderful Elisabeth. You were very understanding & helped me sort out this problem. I look forward to the arrival of the best socks ,arriving soon.! P.xx”

Posted 2 days ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here! We also look forward to working with you again soon!

Posted 1 day ago

“Prue was great. Computer system on your end slowed the ordering.”

Posted 2 days ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 1 day ago

“Really friendly, helpful staff member and overall an excellent experience. Thank you so much.”

Posted 3 days ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, helpful and excellent. We look forward to working with you again soon!

Posted 2 days ago

“fdfdfdfdfdfd”

Posted 4 days ago

We are all blown away by your lovely review! Thanks so much for taking the time to share you experience with us. It has made our week :)

Posted 2 days ago

“When I was unable to enter my Credit card number she called me and was very efficient”

Posted 5 days ago

Thanks so much for leaving us a five-star review! We work super hard here at Yes Med so it's always nice to see great results like this, we are very glad to hear that the team was so accommodating. We look forward to working with you again

Posted 1 day ago

“Extremley helpful Elizabeth was extremely helpful Was on the line with me for 65 minutes to help me with ordering the equipment for two new sites.”

Posted 1 week ago

Thanks for your five stars, we would give you five stars back if we could! Here at Yes medical, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 week ago

“very friendly staff, deliveries are a bit out of there, but i believe its not their fault.”

Posted 1 week ago

Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 week ago

“Fast and friendly”

Posted 1 week ago

Thanks so much for leaving us a five-star review! We work super hard here at Yes so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 1 week ago

“Thanks so much Astir for the quick delivery of my order. It was very easy to order and pay on your platform and the InMotion Anti-Inflammatory Cream is a great product and a hit with my customers.”

Posted 1 week ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.

Posted 1 week ago

“Wonderful service”

Posted 1 week ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 week ago

“Prompt service, he was being proactive and offered to take my order from his end as your online system isn’t working properly. This is the 3rd phone calls I made and only this time your staff attempted to resolve the issue.”

Posted 2 weeks ago

Thank you for taking the time to leave us a great review. We are happy that you were able to find a solution with the help of our customer service team. Here at Footmedics we pride ourselves in being able to provide our customers with an exceptional experience. We look forward to hearing from you again.

Posted 2 weeks ago

“Bri was very helpful and explained it all”

Posted 2 weeks ago

Thankyou for your great review. We are pleased to hear you had a good experience with our brilliant customer service team! We look forward to working with you again in the near future.

Posted 2 weeks ago

“Bri was very helpful”

Posted 2 weeks ago

Thankyou for your kind feedback! We look forward to working with you soon.

Posted 2 weeks ago

“Great customer service. Very helpful”

Posted 2 weeks ago

Thankyou for your kind review! We are so glad to hear that you received the high level of service we are always striving for. We are looking forward to working with you soon.

Posted 2 weeks ago

“Briony was very helpful and friendly, thank you”

Posted 2 weeks ago

“Staff were very helpful, and was able to organise a return and order what l needed.”

Posted 2 weeks ago

Wow! Thanks for your amazing review. We really appreciate it. Here at Yes Med, we take great pride in our open communication and accessible customer service team, who are always eager to help. So, it’s great to hear we were able to provide amazing customer service and go above and beyond for you. We try to do this with each order! We really appreciate you choosing Yes Med for you order, and we hope to have the pleasure of working with you again soon.

Posted 2 weeks ago

“Website was troublesome on an iPhone. I communicated via live chat, website and phone.”

Posted 3 weeks ago

“The pricing on sodium chloride fluid that you are advertising is Is way too high. You can't charge $500 for a box of 20 500ml fluids. I understand there may be a shortage but this price isnt right. Receptionist was lovely and communicated in a professional manner.”

Posted 3 weeks ago

“Excellent experience with putting through an order. Spoke to 2 people through the helpline and they were amazing. Cameron has a good sense of product knowledge and helpful offering suggestions after understanding my situation! Brock Lee is efficient and quick in helping me follow up and getting it organised to be delivered to me in a timely manner. Thank you both.”

Posted 3 weeks ago

Thank you for taking the time out to leave us with an awesome 5 star review! Here at Yes Medical we pride ourselves in being able to provide our customers with an exceptional ordering experience, great pricing, and quality products, so it's great that we were able to do this for you! I'm also so thrilled to hear that you found working with our Customer Happiness Team a positive experience. It's nice to know we're living up to our name, by making our awesome customers happy with our service! It was great working with you and we cannot wait for your next order.

Posted 3 weeks ago

“Elisabeth was first rate in solving my issue. Having promised to have the goods delivered promptly allayed any anxiety .parcel arrived on time . PS the jelly beans a nice touch . Great service”

Posted 3 weeks ago

Thank you for your fantastic review, Gregory! We work super hard here at YES Medical, so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful for your deadline. Come back to us any time, we'd love to work with you again

Posted 3 weeks ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,985 reviews