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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,201 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,201 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Rest D
Verified Buyer
“Understood product. Spoke well”
Helpful Report
Posted 2 weeks ago
Thank you for the 4-star review! We’re glad the product was clear and that our communication was helpful. If there’s anything we can improve to make it a 5-star experience next time, we’d love to hear it.
Posted 2 weeks ago
Physicians S
Verified Buyer
“Nice medical supplier with fast deliveries.”
Helpful Report
Posted 1 month ago
Dr M H
Verified Buyer
“excellent service”
Helpful Report
Posted 1 month ago
Thank you for your kind review, We are so glad to have been able to help!
Posted 1 month ago
Personal B
Verified Buyer
“excellentknowledge”
Helpful Report
Posted 2 months ago
Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Footmedics! We also look forward to working with you again soon!
Posted 2 months ago
Iphysio T
Verified Buyer
“great service”
Helpful Report
Posted 4 months ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 4 months ago
Verdant T
Verified Buyer
“Elizabeth was professional, responsive and helpful. My questions were answered and addressed quickly.”
Helpful Report
Posted 4 months ago
Thank you very much for your feedback, We do apologise for this, and the system has been fixed so it won't happen again. It was stopped prior to it being added to your account. Your account has all been updated for you. You should have received the goods swiftly, as we do offer quick delivery across Australia. We look forward to hearing from you again soon! :)
Posted 4 months ago
Sheila S
Verified Buyer
“Always pick up phone within 5 calls They need to get better woith text messaging orders thru”
Helpful Report
Posted 6 months ago
Thank you Sheila for your kind words always a pleasure speaking with you. Could you please advise where you are sending text message orders through too, we can happily look into this for you!
Posted 6 months ago
Verified C
Verified Buyer
“Good selection of products under the one site. Prompt product delivery. Thank you”
Helpful Report
Posted 7 months ago
Thank you for your fantastic review!
Posted 7 months ago
Performance P
Verified Buyer
“was very efficent and understanding.”
Helpful Report
Posted 7 months ago
Thank you for your wonderful review! We would also love to hear it on our Google reviews page! Please follow the link: - https://g.page/r/CYpidURFgTQfEAg/review Thank you again - we love working with you and your Team!
Posted 7 months ago
Anita C
Verified Buyer
“Very helpfull, responsive and efficient sevice.”
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 9 months ago
Tanya B
Verified Buyer
“Wasn't sure about which orthotic from website, so rang to order she wasn't sure which one either”
Helpful Report
Posted 9 months ago
Suzanne T
Verified Buyer
“Got back to me quickly! Thank you”
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 9 months ago
Verified C
Verified Buyer
“very friendly staff, deliveries are a bit out of there, but i believe its not their fault.”
Helpful Report
Posted 10 months ago
Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 10 months ago
Adelaide H
Verified Buyer
“Bri was very helpful”
Helpful Report
Posted 11 months ago
Thankyou for your kind feedback! We look forward to working with you soon.
Posted 11 months ago
Anonymous
Verified Buyer
“Very helpful staff, however the goods did take longer than usual to arrive with a back log in the warehouse we were told. Otherwise very good service.”
Helpful Report
Posted 1 year ago
Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be very helpful. We look forward to working with you again soon!
Posted 1 year ago
Prairiewood H
Verified Buyer
“fantastic,easy to understand and talk to,efficient and pleasent”
Helpful Report
Posted 1 year ago
Thanks so much for leaving us a five-star review! it's always nice to see great results like this :) Come back to us any time, we'd love to work with you again.
Posted 1 year ago
Rinaldo M
Verified Buyer
“Was very quick service”
Helpful Report
Posted 1 year ago
Thank you so much, Rinaldo, for taking the time to rate with 4 stars! We truly appreciate your support and feedback. Once again, thank you for your kind words and for choosing Yes Med, We look forward to serving you again in the future!
Posted 1 year ago
Mary K
Verified Buyer
“Elizabeth was helpful after I had trouble with the payment on line”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 1 year ago
Tammy D
Verified Buyer
“Very responsive and helpful. Not overly happy with description of product on website.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 1 year ago
Dianne T
Verified Buyer
“I tried a few times to pay online but it would not take me to final payment, so I had to ring anyway. Briony was very helpful & lovely to deal with.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,201 reviews
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