YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,093 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,093 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price matched and beaten on two items! Fast delivery”

Helpful Report

Posted 2 months ago

“Concise and willing to assist. My first time buying could not have asked for more.”

Helpful Report

Posted 2 months ago

Thank you Kaylene for your review! We are so happy that you had a positive experience. Look forward to helping you with future orders!

Posted 2 months ago

“Very helpful! Cheers Mel - Phyxit”

Helpful Report

Posted 2 months ago

Thank you for your review Mel. We are so happy to have been of assistance, Look forward to helping you with future orders!

Posted 2 months ago

“Needed the product URGENTLY ordered on Friday. Not despatched till Tuesday”

Helpful Report

Posted 2 months ago

Thank you for your feedback, and we apologise for the delay. Your order was flagged for potential fraud, which required verification, and there was a public holiday on Monday, further affecting dispatch times. We regret the inconvenience and appreciate your understanding. Please reach out to us on 1800 10 10 30 should you have any further questions.

Posted 2 months ago

“Bri was extremely helpful answering all my questions and placing my order.”

Helpful Report

Posted 2 months ago

Thanks so much for your lovely review! Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!

Posted 2 months ago

“Very helpful”

Helpful Report

Posted 2 months ago

Thank you for your review, Martins! It's always a pleasure assisting you

Posted 2 months ago

“excellent service”

Helpful Report

Posted 2 months ago

Thank you for your review! It's always a pleasure working with you and the team!

Posted 2 months ago

“Very helpful when goods didn't arrive. Tax invoice and payment were linked and goods are now on their way. Well done, Elizabeth.”

Helpful Report

Posted 2 months ago

Thank you for your review ! We are so glad that we could help.

Posted 2 months ago

“Great prompt service”

Helpful Report

Posted 2 months ago

Thank you for your kind review! It's always a pleasure working with your team and we look forward to speaking with you again soon

Posted 2 months ago

“Great service, prompt delivery and the right price. Happy customer.”

Helpful Report

Posted 2 months ago

Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the lightning-fast speed of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)

Posted 2 months ago

“Absolutely10/10 customer service. Amazingly helpful”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! It’s great to hear you found our customer service helpful! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any medical equipment! Thanks again,

Posted 2 months ago

“Very helpful and prompt.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are so happy to hear we helped!

Posted 2 months ago

“Very efficient”

Helpful Report

Posted 2 months ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 2 months ago

“THE MOST EXCELLENT YOUNG LADY I SPOKE TO WAS VERY PROFESSIONAL AND KNOWLEDGABLE AND EXPLAINED TO ME EXACTLY WHAT I REQUIRED IN A VERY TIMELY, EFFECTIVE AND EFFICIENT MANNER. NOT TO MENTION THE EXTEMELY QUICK PICK UP OF THE TELPHONE. I WISH I HAD STAFF OF THE SOME ILK.”

Helpful Report

Posted 2 months ago

“Easy to order! Great products!”

Helpful Report

Posted 2 months ago

“Professional,easy to work with,helpful. Kind regards, Cornelia”

Helpful Report

Posted 2 months ago

Thank you Cornelia for your kind words! Look forward to helping you further with future orders!

Posted 2 months ago

“Very helpfull, responsive and efficient sevice.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 2 months ago

“Yes Medical carries the item I needed to purchase for my grandson. It was easy to order & pay over the phone. The goods arrived within a few days.”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We are so happy to have helped you!

Posted 2 months ago

“Excellen and efficeient. No time was wated.”

Helpful Report

Posted 2 months ago

Thank you for your fantastic review! We are so glad we were able to assist you in a timely manner Always a pleasure working with you and the team 😊

Posted 2 months ago

“He is excellent communication and explained product vey well.”

Helpful Report

Posted 2 months ago

Thank you for your fabulous review! We are so glad Briony was able to assist you so thoroughly!

Posted 2 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,093 reviews