YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.71

4.7 Rating 2,116 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Easy to order! Great products!”

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Posted 4 months ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 4 months ago

“Professional,easy to work with,helpful. Kind regards, Cornelia”

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Posted 4 months ago

Thank you Cornelia for your kind words! Look forward to helping you further with future orders!

Posted 4 months ago

“Very helpfull, responsive and efficient sevice.”

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Posted 4 months ago

Thank you for taking the time to leave us with a 4 star review! We are so pleased to hear that you have found our whole process fast. We are always aiming to provide the best quality products in the fastest time possible! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 4 months ago

“Yes Medical carries the item I needed to purchase for my grandson. It was easy to order & pay over the phone. The goods arrived within a few days.”

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Posted 4 months ago

Thank you for your kind words. We are so happy to have helped you!

Posted 4 months ago

“Excellen and efficeient. No time was wated.”

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Posted 4 months ago

Thank you for your fantastic review! We are so glad we were able to assist you in a timely manner Always a pleasure working with you and the team 😊

Posted 4 months ago

“He is excellent communication and explained product vey well.”

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Posted 4 months ago

Thank you for your fabulous review! We are so glad Briony was able to assist you so thoroughly!

Posted 4 months ago

“very efficient & quick to process order”

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Posted 4 months ago

Thank you for your AMAZING review! We are so excited to hear you are happy with our service!!! Your feedback is great appreciated & valued by us all here at Astir!

Posted 4 months ago

“Wasn't sure about which orthotic from website, so rang to order she wasn't sure which one either”

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Posted 4 months ago

“We phoned to see if you would price match an item and we spoke with Renate and she was very helpful and willing to match the price. Very good service.”

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Posted 4 months ago

Thank you for your review! We are so happy to have helped you. We look forward to assisting you in the future.

Posted 4 months ago

“It was really great to speak to someone who sounded, and was, keen to help me through the stock to find what it was that I needed. Service:- Outstanding”

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Posted 4 months ago

“Brock was very professional and provided an excellent customer experience.”

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Posted 4 months ago

Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need.

Posted 4 months ago

“Not very good - we have had an account with astir for over 10 years but the sales assistant would only ship the order upon payment - the accounts dept could not be contacted - only went thru with this as the brace was required urgently - not good customer relations - Gerda McKinnon”

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Posted 4 months ago

“good prompt service”

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Posted 4 months ago

Thank you for your AMAZING review! We are so excited to hear you are happy with our service!!! Your feedback is great appreciated & valued by us all here at Yes Med!

Posted 4 months ago

“quick service and easy to understand on phone”

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Posted 4 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 4 months ago

“Great team Its always good to work with people that remember who you are”

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Posted 4 months ago

Thank you for your fantastic review, Michael! Always a pleasure working with you and the team 😊

Posted 4 months ago

“Elizabeth is so friendly, very helpful, efficient, and perfect for customer relations !”

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Posted 4 months ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Yes! We also look forward to working with you again soon!

Posted 4 months ago

“Great to see that Astir continues provide prompt phone service fro dinosaurs like myself who are resistant to using an app for orders. Elisabeth was very pleasant and also por-active in sugesting demo products to value add to our business.”

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Posted 4 months ago

“Good efficient service on Live chat and phone”

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Posted 4 months ago

“Thank you for your help :)”

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Posted 4 months ago

Thank you for your kind words! We are so pleased to have been able to assist, Look forward to helping you with future orders.

Posted 4 months ago

“Very efficient and pleasant to deal with”

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Posted 4 months ago

Thank you Ruwan for your kind words! We are so glad to have assisted you with your purchase, and look forward to assisting you further !

Posted 4 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,116 reviews