YES Group | Yes Medical, Astir, Footmedics Reviews

Name: YES Group | Yes Medical, Astir, Footmedics
Rating: 4.72

4.7 Rating 2,237 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

4.7

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Staff are always bright and welling to up”

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Posted 1 month ago

Thank you so much for your kind words! 😊 Our team takes pride in providing friendly and attentive service, and it’s wonderful to hear that it made your experience positive. Thank you for sharing your experience!

Posted 1 month ago

“Briana was very helpful in sorting out short shipment.”

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Posted 1 month ago

Thank you for your wonderful feedback! We're thrilled to hear we were able to help you with the short shipment. It's always our goal to provide excellent support and service. We appreciate you taking the time to share your experience!

Posted 1 month ago

“All great products”

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Posted 1 month ago

“Order placed last week went astray (to Victoria instead of NSW according to Aus Post). Brock was very helpful, resending the missing items & following up with AP.”

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Posted 1 month ago

Thanks so much for your patience and understanding! We're really glad Brock could assist and get everything sorted quickly. Thanks again for your support and really appreciate you taking the time to share your experience!

Posted 1 month ago

“Ordering of Resource plus made very simple and straightforward with Elizabeth. thank you”

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Posted 1 month ago

Thank you so much for your lovely feedback! We're so glad to hear Elizabeth made the ordering process simple and straightforward. We’ll be sure to pass this on to her! Can't wait to assist you again!

Posted 1 month ago

“Quick delivery and as expected.”

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Posted 1 month ago

Thanks for taking the time to share your feedback. We're so glad to hear your order arrived quickly and as expected. We aim to make every order smooth and timely. Looking forward to our next encounter.

Posted 1 month ago

“Great customer service, great delivery timeframes and easy to navigate website.”

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Posted 1 month ago

We really appreciate your kind words! It’s great to know that our service, delivery, and website met your expectations. Looking forward to helping you again soon!

Posted 1 month ago

“Helpful, Straight to the point, Kind, Job done = Excellent”

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Posted 2 months ago

Thank you so much for the kind words! We're glad we could help and get the job done quickly for you. Helpful, kind, and job done — that’s exactly the standard we strive for every day. Always here to help!

Posted 2 months ago

“I am very grateful for excellent service and help from Elizabeth. After having difficulty with my order on line this time, I phoned and left a message, over the weekend. Today I received a call from Elizabeth who was friendly and very supportive. I am always happy with service from Yes Medical and today's was excellent. THANK YOU!!!!!”

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Posted 2 months ago

“prompt assistance and fixed problem efficiently”

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Posted 2 months ago

We really appreciate your kind words! It's great to know our team was able to assist you quickly and efficiently. Thanks for taking the time to leave a review. Looking forward to assisting you again soon!

Posted 2 months ago

“Friendly staff, product I needed is in stock, should reecive tomorrow.”

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Posted 2 months ago

Thanks so much for the lovely feedback! We're glad we had what you needed in stock, and fingers crossed it lands on your doorstep tomorrow as expected. Let us know if we can help with anything else!

Posted 2 months ago

“very efficent friendly service”

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Posted 2 months ago

Thank you Rosie for your fantastic review! We’re thrilled you found our service efficient and friendly. It’s always our goal to provide the best experience for our customers. We hope to see you again soon! Warm regards, Team YES Group | Yes Medical, Astir, Footmedics

Posted 2 months ago

“Excellent customer service thank you!”

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Posted 2 months ago

Thank you so much for your lovely feedback! We are really glad to hear you were happy with the service – it was a pleasure assisting you. Looking forward to helping you again in the future.

Posted 2 months ago

“Always great service.”

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Posted 2 months ago

Thank you for your lovely feedback! We're so glad to hear you’re happy with our service – it's always a pleasure assisting you. We look forward to continuing to support you with great service.

Posted 2 months ago

“Rhiannon was very healpful in sorting out a account hiccup.”

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Posted 2 months ago

We’re really happy to hear Rhiannon could sort it out for you. Thanks for taking the time to share this! Looking forward to assisting you again!

Posted 2 months ago

“Elizabeth was very curtious and helpful.”

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Posted 2 months ago

Thank you so much for your kind words! Elizabeth will be delighted to know she was able to assist you so well. Thanks for taking the time to share your experience. We are looking forward to assisting you again.

Posted 2 months ago

“I really appreciated the effort of Lee to resolve my issue as quickly as possible possible.”

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Posted 3 months ago

“Friendly interaction and great service”

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Posted 3 months ago

“Provided exceptional service, even though I dropped in unannounced. Product delivered and paid for in 5 minutes. Thank you”

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Posted 3 months ago

“Great service, friendly staff always a pleasure to deal with”

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Posted 3 months ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products and have a fabulous rest of your day!

Posted 3 months ago

YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,237 reviews