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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,716 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,716 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

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“Compared to other shops the price was very cheap and delivery was fast.”

Posted 3 months ago

Thank you for your 5-Stars, Andrew! We're super happy to hear that your shopping and delivery experience was fast and easy 😊 We look forward to working with you again soon!

Posted 3 months ago

“All good ,was happy with the service”

Posted 3 months ago

Thank you so much for your kind words! It's great to hear you had a smooth ordering process and found our customer service helpful! We hope we continue to exceed your expectations and make ordering for yourself easier! Looking forward to working with you next time.

Posted 3 months ago

“We have had a saga from day one with a Podiatry cabinet purchase with Footmedics. unfortunately initially we were advised of a delay ie June order placed - September estimated arrival date.....this blew out to March the following year after Footmedics having to source a different supplier. The stainless steel top for the cabinet was delivered early on but then of course once the replacement cabinet arrived it did not fit. Still waiting for the changeover of the top to occur. Get the run around with staff and emails.”

Posted 3 months ago

Thank you so much for taking the time to share your experience with us. We understand the frustration caused by the stainless steel top not fitting the replacement cabinet. Our team has arranged the changeover to ensure a perfect fit. We apologize for any inconvenience this has caused. Improving our communication and customer service is a top priority for us. We appreciate your patience and value you as a customer. If you have any further concerns, please contact us directly. Thank you for bringing this to our attention.

Posted 2 months ago

“I managed to purchase "the last" available Adult Shower Seal, CAL23SS-2 in Australia. You should encourage Mun Global to import more of this product. Regards Eric Tazelaar”

Posted 3 months ago

Thank you for your review, Eric! It was a pleasure helping you with this order - we're glad you were able to get what you needed! Have a fabulous rest of your week 😊

Posted 3 months ago

“Great communication & great service”

Posted 3 months ago

Thank you so much for the 5 star rating, Anne. We appreciate your loyalty to us, and we value your comments about our great communication and service. Thank you!

Posted 3 months ago

“Delivered promptly. Thank you.”

Posted 3 months ago

Thank you Amit, for the 5 star rating that you have given us. We are glad to see that you are a loyal customer and that our services have been delivered promptly. We really appreciate it. Thank you again for considering us.

Posted 3 months ago

“very efficient and helpful”

Posted 3 months ago

Thank you so much for your 5-star rating! We are very proud of our staff for being very efficient and helpful. We sincerely appreciate your loyalty and we will continue to work hard to provide the best service we can. Thank you again for taking the time to share your feedback!

Posted 3 months ago

“Very quick delivery.”

Posted 3 months ago

Thank you so much for the amazing 5 star rating Lachlan! We are delighted to hear that your experience was so positive and that the delivery was very quick. We truly appreciate your loyalty as a returning customer. Thank you again!

Posted 3 months ago

“Fantastic very professional service, thank you very much”

Posted 3 months ago

Thank you so much Marion for taking the time to leave a 5-star rating! It means a lot to us to know that you were satisfied with our services. We are so glad you enjoyed our professionalism!

Posted 3 months ago

“Outstanding service . You will get repeat business for my urinary and associated needs. You promptly answered the phone and sorted out all my questions. Product arrived within 3 to 5 days at Tenterfield, a rural NSW town , near the NSW/Qld border”

Posted 3 months ago

Thank you so much for your fantastic 5 star rating of YES ! We appreciate your loyalty and are thrilled to hear that you had a great experience with our service - and that you received your package within a timely matter! We thank you for choosing us and we look forward to your next order!

Posted 3 months ago

“Very happy with the assistance received.”

Posted 3 months ago

Thank you so much for your 5-star rating! We are very humbled and pleased that you were very happy with the assistance received.

Posted 3 months ago

“Absolutely brilliant! Rhiannon is an absolute pleasure to get my needs sorted. I love the tracking app. So transparent and accurate. And so fast of delivery. And the delivery guy was very polite and everything was in my order. Definitely my go-to from now on. Yes medical is the best”

Posted 3 months ago

Wow! Karen, we are blown away with that awesome review. We aim to give the best customer service and offer a great range of products. It is so good to hear that you are happy with everything. We look forward to working with you soon :D

Posted 3 months ago

“good reliable service”

Posted 3 months ago

Thanks you for your rating! We are grateful for you being a loyal customer and the fact that you appreciate our good, reliable service. We hope you continue to enjoy your experience with us. Thank you again for your feedback.

Posted 3 months ago

“Quick, professionally packed and delivered. Awesome beyond awesome. Great quality products too.”

Posted 3 months ago

Thank you for your lovely review! We pride ourselves on our efficient customer service as well as fast production and delivery, and we are so happy this was the case with your recent experience! We look forward to working with you again soon!

Posted 3 months ago

“Stock in as I needed, payment easy, pick up at my convenience”

Posted 3 months ago

Thank you so much for taking the time to leave us such a lovely review! We are so happy to hear your experience with us has been so positive, and that we were able to produce your order at lightning fast speeds! We hope to work with you again in future!

Posted 3 months ago

“Great service. Delivered the following day!”

Posted 3 months ago

Thank you so much for your fantastic 5 star rating of YES ! We appreciate your loyalty and are thrilled to hear that you had a great experience with our service - and that you received your package the next day. We thank you for choosing us and we look forward to your next order!

Posted 3 months ago

“Very pleasant and helpful staff on phone”

Posted 3 months ago

Thank you for your 5 star review. We are so glad that you enjoyed ordering with us! We pride ourselves of delivering the best Customer service time & time again. We look forward to speaking with you soon!!

Posted 3 months ago

“Very helpful, I'm a satisfied customer”

Posted 3 months ago

Thank you for the 5 stars, we really appreciate it. Here at Astir, we work hard to ensure that our entire ordering process is easy for our awesome customers. Hearing feedback like yours lets us know we're delivering the service we work towards! Thanks again and we look forward to assisting you again soon.

Posted 3 months ago

“Friendly, efficient and delivered on the day requested.”

Posted 3 months ago

Thanks so much for taking the time to give us five stars! We're super proud of our customer service, so glad to hear your were well taken care of for your order. And of course your review is the highest compliment we can receive! Come back to us any time, we'd love to help you again

Posted 3 months ago

“Great pricing and product range. Super quick delivery. Will buy again.”

Posted 3 months ago

Thanks for the fabulous 5 stars, Greg! We're so happy to hear your online experience was second to none and that we were able to get your order turned around so quickly. We look forward to working with you again soon!

Posted 3 months ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,716 reviews