YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,919 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
4.7
Based on 1,919 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Resolved my issue promptly & explained the situation regarding my order which was lost in transit.
Helpful Report
Posted 3 months ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 months ago
Amazing customer service - friendly, efficient and solved the problem.
Helpful Report
Posted 3 months ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 months ago
It has been difficult to create our account online, it cannot save. But after calling your office, Bri has done a good job to help me purchasing the product.
Helpful Report
Posted 3 months ago
Thank you so much for the amazing 4 stars! I'm sorry that there were complications. I'm hoping our Bri did an amazing job for you. We'll be sure to look further into this for you. We look forward to working with you again soon!
Posted 3 months ago
Friendly quick service. Thank you.
Helpful Report
Posted 3 months ago
Hey Team :), Thank you for your 5-star review. We hope to continue giving you the best quality of service we quite possibly can! If there is anything you need do not hesitate to let us know. We'll happily help with anything at all. Hope to be speaking to you soon!
Posted 3 months ago
hands down the best company ever.
Helpful Report
Posted 3 months ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 months ago
The order we received was incorrect in despatch but we accepted the delivery of the pads even though not required at this stage and didn't want the hassle of returning the goods mistakenly sent. We still await the delivery of the batteries in the original order
Helpful Report
Posted 3 months ago
Always happy and efficient to rectify any mistakes we make in ordering.
Helpful Report
Posted 3 months ago
Thank you so much for the amazing 5 stars! We always want our customers to have an enjoyable experience ordering with us and to hear such positive feedback like yours lets us know we are delivering that type of service. We look forward to working with you again soon!
Posted 3 months ago
I absolutely love Footmedics. Their customer service is fabulous and the products that they range are wonderful. Verdel Maclean
Helpful Report
Posted 3 months ago
Thanks for your amazing review! We are so excited to hear that your experience with us has been so positive. We pride ourselves on quality products and fast turn-around times, and it's always to rewarding to hear we've delivered on this. We look forward to the opportunity to continue our service with you again soon!
Posted 3 months ago
very helpful and friendly. He had a good knowledge of the products.
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
The order not processed or dispatced as we were told it would be even though the payment was made at the time of ordering. When we chased up our delivery two days later the operator was not aware that we had paid on ordering and has still not dispatched our order.
Helpful Report
Posted 3 months ago
Fast and efficient as always
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Astir has provided a quality competitive approach to physio supplies. Wade has been extremely helpful in reaching out and understanding my practice needs with prompt delivery.
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Professional staff members and they are always helpful! FIVE STARTS
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Brock was very accommodating and understandable :)
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Quick efficient service
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Could full fill what I needed.
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Briony always polite and courteous, professional and very helpful.
Helpful Report
Posted 3 months ago
Thank you for your amazing 5-star review! We're so pleased to hear that you have found our service exceptional from start to finish! We are glad to hear that you are satisfied with the service we provided We look forward to working with you again in the near future
Posted 3 months ago
Great and easy service polite and super fast
Helpful Report
Posted 3 months ago
Really appreciate your 5-star review, team! It's always a pleasure doing business with you and your team 😊
Posted 3 months ago
Great service, called and spoke with Brock, really helpful, thank you.
Helpful Report
Posted 3 months ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy!
Posted 3 months ago
I am unable to create an account. I bought the product by calling your phone number. Tried to open an account again but it says can not save the information provided. Will try again tomorrow.
Helpful Report
Posted 3 months ago
Thank you for your outstanding review! I am so glad to hear that you enjoyed your experience working with us and that you found our team to be helpful with your every need. Here at Astir, we strive to deliver top quality products to all our customers in order to generate a memorable and unforgettable experience to make your ordering simple and easy!
Posted 3 months ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,919 reviews