At a very emotional time for me your consultant was beautiful. Her name was Debbie and if I could have given her a hug over the phone I would have. My mum was on palliative care and I was having trouble sourcing a catheter pack for her. Debbie was able to source a comparable pack to the pack I was asked to get for the catheter change. Debbie was everything she needed to be and more. My mum passed away a couple of days ago and I am emotional but my interaction with Debbie made me feel I wasn't on the journey by myself. She could have never known what she did for me that day. Many thanks Donna Robinson