Unfortunately this is my second bad experience with ATG. I was in the process of booking 2 tickets to Jersey Boys Birmingham, when the page refreshed, me not realising, it took me to a 3rd party website and the wrong venue was booked. As a result of this, I'm out of pocket by £40, as I have to pay the handling charge to the other company and no doubt a whooping phone bill for the almost 2 hours I spent waiting to speak to someone to correct this. When I finally spoke to someone, they were unwilling to help resolve this.
3 years ago
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