I order 5 new bar stools last week. They arrived the next day. I put one together and was shocked by how unstable it was. The base was far too light for the seat unit so every time you went to sit on it it tipped. When seated the whole bar stool felt very unsteady and would tip at the base very easily. I was not happy sitting on it at the breakfast bar let alone letting my children use them. They were not fit for purpose and were very unsafe. I requested to return them and have been charged £30 as there were 3 boxes of them worth £475 to return. They will not refund the final £30 as they are not faulty!!!!!! They are unsafe and I have video footage of how unstable they are yet they still will not refund the last amount. I have raised a dispute with my credit card company and will be taking this further. Be careful when dealing with this company.
6 years ago
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