Staff at the Twickenham ATS were great. I was dismayed, however, to discover that I had paid £492 for my car to be fitted with "new" tyres that were actually more than 2.5 years old. Seeing that the industry advice is to change tyres that are older than 6, or 8 years old, this 2.5year age represents a significant proportion of the tyre's lifespan. I complained to customer services who said that this was not abnormal and that they will fit tyres up to five years old. After this the tyres are sent back to the manufacturer. I have never had tyres fitted to any of my vehicles that were this old before, and I will not risk going back to ATS again.