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ATS Euromaster Reviews

1.8 Rating 163 Reviews
18 %
of reviewers recommend ATS Euromaster
1.8
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
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ATS Euromaster 1 star review on 26th May 2023
James MacLachlan
ATS Euromaster 1 star review on 27th October 2022
Trevor White
ATS Euromaster 1 star review on 27th October 2022
Trevor White
ATS Euromaster 1 star review on 27th October 2022
Trevor White
ATS Euromaster 1 star review on 16th July 2021
Poornesh
Anonymous
Anonymous  // 01/01/2019
ATS Pensby - AVOID! Dreadful rude employees. No customer service. Their attitude stinks. They have lost my business! They are unable to do the simplest of tasks so wouldn't trust leaving my car with them again!
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Posted 4 days ago
I dont understand how this company has a 4.8 stars on trust pilot! Absolute scam! Booked a tyre replacement as mobile fitting at my house for Monday booked the day off for it, without a call or anything they have booked it in for Wednesday because they were low on stock! I only found out when i rang them because no one showed up! So now im on holiday i have agreed with them they can come Wednesday i will leave the car and the safety lock for tyre on top of the tyre so the mobile fitting guy has access to the unscrew the tyres, well guess what again this time i received a text that they have rescheduled for Thursday this week..so today is Thursday im still on holiday i have asked my friend to go and check if they have changed the tyres and for him to hide the lock so no steal it or the new tyres, my friend just rang me and told me they havent been changed so they just didn’t turn up and didn’t even let me know! Absolutely disgraceful company and service will never use them or recommend them to anybody.
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Posted 2 weeks ago
You book online because you save £247 for the same service, then they say there are tires and try to sell you more expensive ones. Since you don't accept their offer, it takes them days to cancel your order, and only after they cancel it (3-5 business days later) do you get your money back.
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Posted 1 month ago
I would have given them zero if allowed. Unreliable, broken promises and worse customer experience. Will never deal with them again. Needed to change three tyres on my SUV as existing I mines are below legal limit and I did not want to risk driving L. So I booked mobile fitting and was given an appointment on Monday 29th Dec. A day before got an e-mail advising than the appointment was shifted to Tuesday 39th due to stock availability. I have had to re-arrange my schedule again to accommodate. Waited until it was 1pm on Tuesday and called as I had not heard back. Only to be told that there is no stick and they will not be able to fit as per appointment- clearly they did not bother to check and only did so when I phoned to check!. Spoke to allegedly one of the manager and she tried to rambled and waffled, eventually appointment was changed again to Friday 2nd. Then a got a message on Friday saying the job was cancelled. They waisted my time three times and no even an apology. Appalling customer service. Stay away.
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Posted 2 months ago
I rely on my works van to earn a living. On Monday 29th I discovered a damaged front tyre. As it’s a large van, changing it myself isn’t straightforward, so I searched online and booked ATS Tyres, who showed availability to fit the tyre on Wednesday 31st. I booked online in good faith. I opted for the mobile fitting service. On Wednesday morning I received a text confirming everything was on track. Ten minutes later, I received another text saying the tyres were unavailable and the earliest they could now attend was 6th January. This was completely unacceptable, as I had already arranged my work around the original booking. I rang ATS to try and resolve the situation and got nowhere. I was passed between mobile fitting, the local depot and customer services, with each department blaming the other. Long wait times, calls being dropped, and no one taking responsibility. I even suggested that, given the circumstances, they could at least come out and fit the spare tyre — this was refused. I was told to call back in an hour to speak to a manager, which I did, only to be told that no manager was available. ATS have let me down massively. Poor communication, no flexibility, and no concern for the impact this had on someone who relies on their vehicle for work. I will not be using them again and would not recommend them if you need reliable service
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Posted 2 months ago
Worst customer service ever absolutely useless all I ask them to do was check my tyre pressure waited 15 minutes while they talked an chatted but no one helped nit very professional
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Posted 4 months ago
Totally Unprofesionals. Punctured tire Sunday They said they’ll come and replace tire Thursday, I stayed up all day after my night shift only to receice a phonecall at 5pm saying they’ll have to reschedule for Friday Friday came, stayed up the whole day after my night shift, then nobody showed up, phoned and I was scheduled Monday! Whithout even telling me! Now still waiting for them, when I phoned this morning, they said it’s 2:30-3:30, but no signs upto this writting, phoned earlier, now it’s between 4-5pm, I’m afraid that nobody will show up. Totally no consideration for other people’s time!
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Posted 5 months ago
booked a mobile repair didn’t turn up tried to speak with customer services who repeatedly hang up and tell us not our problem and basically say go away and don’t call back
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Posted 5 months ago
+15592149914 Help Me Recover My Lost Cryptocurrency From A Scam
ATS Euromaster 1 star review on 1st August 2025
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Posted 7 months ago
Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.
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Posted 8 months ago
Lied to twice about technician coming out to replace a tyre. One time he did show up reckons he knocked on the door and noone was home when there was someone in all day waiting him. Seriously unprofessional, up there with worst customer service I've ever experience. If I could give less than 1 star I would.
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Posted 9 months ago
One Star is Too Generous – Incompetence at its Finest I booked a mobile tyre fitting with ATS Euromaster, thinking I’d save myself the hassle. Big mistake. Day 1: They cancelled the appointment mid-afternoon with zero warning or explanation. I’d taken the day off work to be available—completely wasted. Day 2: They cancelled again, this time claiming they’d sold out of the tyres I had ordered six days ago. How do you run out of stock after confirming a booking and sitting on the order for nearly a week? Did they just misplace my tyres? Sell them to someone else? Who knows—because no one seems to be able to give a straight answer. To add insult to injury, it takes a further five days to get the refund, so you can't go and buy any tyres from anywhere else! The communication was dismal and repetitive, the service non-existent, and the entire experience showed a stunning lack of professionalism. I wouldn’t trust them to change a bicycle tyre, let alone supply and fit for a car. Avoid ATS Euromaster's mobile service at all costs—unless you enjoy wasting time, losing money, and still ending up without the tyres you ordered.
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Posted 10 months ago
Mobile fitting, cancelled once for no stock, then did not turn up for the second as the technician was running late and didn't want to work on. I couldn't be the first call the next day as the technician had appointments so it had to be the afternoon but they don't know when, between 1pl - 5pm. Total rubbish from the start.
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Posted 10 months ago
I booked and paid for front tyres with wheel alignment. Confirmed by email with ats. Turned up to be told they can’t do my wheel alignment as my transit tipper is too big for the lifts. Trying to get a refund, spoke to 2 people who don’t know how to do it. Took the day off work all for nothing. Customer services told me if I want to complain to fill out an online form. Form filled out to get an automated response. Still no further forward on getting a refund. I have to wait up to 10 working days. Awful company to deal with. Never again.
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Posted 1 year ago
Gary at Winchester, provided a wonderful service. Thank you
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Posted 1 year ago
Booked tyres for fitting at home recived emails to say all booked for my selected day off work. Email on day to say they would arrive for fitting. Then later on a phone call to say they had not got the tyres and to arrange for another day. Thing is I wanted them for my mot which was booked. Cancelled order so as to go out and find tyres to be fitted then told my refund would take 5 to 7 days so now got to spend money while I wait for there refund. In all a shocking customer service who will no longer get my custom again.
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Posted 1 year ago
Came there with a flat tyre, super friendly and very helpful, gave me a discount as my cousin works for them. The overall just great service😁
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Posted 1 year ago
I have exactly the same experience right now with this company. I already finished the last of the 3rd test and i already spent about 56k . dollars there is one more purchase required of me and to recharge my account with 83k dollars more to complete the test and be able to withdraw all my money which will be $273,000 dollars  plus the commissons and the 25k bonus on my withdrawals but non of this company were telling me the truth rather feeding me with lie. But now I am pending to recharge another 50k because of having suspicion on my account for my withdrawals.  they said i need to complete the 1 last recharge of 50k to be able to withdraw all my money and become a permanent online seller with their system i refused to make another payment again cause I'm tried, there is one of my coworker who referred me to this man called alexi victim with the email address of alexivictimhelps @ mail . com who was able to help me to make my withdrawals from this notorious fraudulent company..
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Posted 1 year ago
Picked up a punchure on the way down from london to milord on sea managed to get into Lymington ATS Euromaster was told by the reception that they couldn’t help me so call DIA they came within 30 minutes and repaired it on your phone call absolute joke
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Posted 1 year ago
Worst company I've ever dealt with. They will lock your account for no necessary reason. Then when I tried to make withdrawals I was asked to pay another ransome,no explanation, or resolution. They should be investigated because they are literally stealing from clients with this type of business. In fact they must be going out of business, but it’s a shame that they are willing to steal so much on the way down. I then decided to report to online Althourity and I came across BRUCE NORA RECOVERY. I saw a lot of reviews about her great works. I got in contact with her, not about 72 hours i was given my money back in total both my profits. Always grateful and never going back to these scammers, if you were scammed by any forex broker or you are having problems with your withdrawal get in contact with:: b r u c e n o r a ..... 2 5 4 .....( A...T ) ..... g m a i l . com Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0 .
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Posted 1 year ago
ATS Euromaster is rated 1.8 based on 163 reviews