One Star is Too Generous – Incompetence at its Finest
I booked a mobile tyre fitting with ATS Euromaster, thinking I’d save myself the hassle. Big mistake.
Day 1: They cancelled the appointment mid-afternoon with zero warning or explanation. I’d taken the day off work to be available—completely wasted.
Day 2: They cancelled again, this time claiming they’d sold out of the tyres I had ordered six days ago. How do you run out of stock after confirming a booking and sitting on the order for nearly a week? Did they just misplace my tyres? Sell them to someone else? Who knows—because no one seems to be able to give a straight answer.
To add insult to injury, it takes a further five days to get the refund, so you can't go and buy any tyres from anywhere else!
The communication was dismal and repetitive, the service non-existent, and the entire experience showed a stunning lack of professionalism. I wouldn’t trust them to change a bicycle tyre, let alone supply and fit for a car.
Avoid ATS Euromaster's mobile service at all costs—unless you enjoy wasting time, losing money, and still ending up without the tyres you ordered.
2 months ago
ATS Euromaster has a
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