“Every year I used to go ATS, had excellent services throughout but this time, I had unpleasant service from one their new staff. I addressed to Headoffice ,they had acknowledged it and rectified without a single hassle .Also the manager at Reading ATS is brilliant ,apologized on behalf of his staff , and refunded the MOT price they overcharged me. So my experience with ATS Reading was good based on senior management but not with Junior staff.
Well done Manager and Head office action teams, M coming back again .”
“Please pass on my thanks and praise to ATS [Darren and colleague],Bridge street, Loughborough who helped me out on Bank Holiday 7th May 19. They repaired my tyre, offering a professional, helpful, prompt, caring service when I was juggling an acutely ill father and returning to Yorkshire to do my job in the district nursing service.
Many thanks,
Ruth Smith”
