Greg Davis
Would rate Zero Stars if possible!! I wrote two emails which have NEVER been responded to: Body of email. I purchased a Bridgestone Potenza 245/35 19y 93 from the Morpeth shop today, installed on the wheel. When I dropped off the tyre and wheel yesterday the person who served me quoted £205 unless I found a better price on the internet. This matches wording on your website " ATSE Price Match Policy for competitors” “At ATS Euromaster, we offer a great range of products and services at great prices. If you find the same product at a cheaper price, we’ll match it. Simply take note of the product, the price and the competitor, and we will verify and match the price for you. The price match offer is open to all retail customers in relation to all products purchased and fitted at an ATS Euromaster Service Centre." When I collected the tyre and wheel today the person serving me refused to honour a Kwik Fit price of £169, he explained that he was told "we no longer price match" the manager on duty also said the same thinng. In fact the price I was charged was not £205, however, £231.50. I asked for the regional managers contact details which I was refused and told the regional manager would contact me. I asked for a VAT receipt and was told it would be emailed to me. Neither the manager has contacted me nor have I received a VAT receipt. Not really a customer concerned operation!!
2 years ago
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ATS Euromaster has a 1.8 average rating from 125 reviews

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