ATS Aylesford & poor response from head office. Failed the MOT on my parents motorhome for no reason. After a second opinion at another mot centre (NOT ATS), there was nothing found to be wrong and the vehicle passed without a single advisory. This garage took advantage of an older couple to try and extract more money from them. They also let them drive the vehicle off of the forecourt which was deemed as ‘dangerous, do not drive’ This experience caused them to cancel a holiday which has cost them money. When a complaint was sent to ATS head office, it took 9 days for ATS to acknowledge the complaint. Then 10 days later, no update given. This is being taken further with the relevant authorities.