I purchased a brand new Audi Q5 hybrid from Audi Wakefield at the end of November. I’m from Glasgow but Audi Glasgow couldn’t provide the colour I wanted. After I drove it home, I discovered that the fast charge connector in the car wasn’t working. I took it to Audi Glasgow and they offered me a service appointment on 11 January to look at this fault. After a lot of calls to Glasgow, Wakefield and Audi UK, I have a revised appointment on 16 Dec. This is a brand new car which is not working - how bad can after sales service get from a supplier. Apparently it is because the Glasgow and Wakefield are different franchises and they have no relationship with each other. I thought the link was the badge on the front of my car but it would appear not. This is the worst support I have ever experienced.