Shocking company and inadequate customer service team. Only time I got a reply from customer services was my messing though twitter. They usually reply quite quickly, diverting the query to the technical team which took a few days to reply. I replied to them and then nothing, so back to twitter, back to the technical team and then nothing. That was 9 March now it’s 18 March. Clearly they don’t rate customer services, or are so arrogant they don’t want or need the business.
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