Wish we’d stayed with BMW We bought a Q5 from Epsom Audi at the end of 2017 and have been bitterly disappointed by the aftersales customer service we've received from the Drift Bridge Group: expensive repair quotes, long waits for appointments if we need a courtesy car, and other frustrations. The final straw came recently when both the turbocharger and the throttle body went, despite the vehicle not even having 60,000 miles on the clock. We took it to a specialist VAG garage for a quote; they emailed to say: "The throttle body fault is common across a great many of the VAG passenger cars. The turbo actuator control rod armature into the turbo wastegate is worn which is unusual for the age and mileage on your vehicle, in addition to this the turbocharger itself has had a number of supersessions to the part number which normal indicates a production change of some sort, perhaps due to quality/longevity of the component." Their total quote for all the repairs was £2085.88 inc VAT. When we contacted Epsom Audi to complain about this turbo failure (something they admitted was ‘unfortunate’), their ‘goodwill' solution was to offer to carry out the repairs at the MORE expensive price of £2421.99 - and that was with a supposed 15% discount! Needless to say we have declined their ‘kind’ offer. If we could turn back the clock, we’d have stuck with BMW, where the service was considerably better.