Initial offer for first book is misleading. I took up the offer for a discounted first book and was charged for subsequent months as a subscription. This is not clear when taking up the offer. When I queried the charges customer service response was at first scripted, then unprofessional. A Customer Care Representative, Quinn, accused me of fraud for saying I would pursue the refund through my credit card company and locked my account which had purchased audiobooks on it. Would not recommend using this product as there are better, more reputable providers who do not use misleading marketing to trick customers.