Professional and best for money tour: We would like to thank Augustine Tours for their prompt and responsive service from the pre-planning stage of planning the best sequence of places to visit to maximize our time as well as accommodating our requests for a special diet (vegetarian) and ensure our safety and wellbeing at all times. We had a great time with their company. We did a customized private tour for Rwanda, Uganda, and Burundi to visit all the highlights and cool places offered by each unique country. Transfer and crossing borders was a breeze with Kelly arranging everything carefully for us. All in all, we did a game drive, city tours, gorilla trekking, visit the genocide museum, churches, and markets and the tour package quoted was very reasonable! We have traveled to other parts of Africa (Kenya and Tanzania) and know that the English language may be a barrier for some tour operators but Augustine Tours did not have this problem as Kelly and our Tour Guide spoke perfect English and was very knowledgeable on the many things in the different countries. We also research many tour agencies for this trip and Augustine Tours had the best deal and package. Definitely value for money and good professional standard. I would highly recommend them to all who want to visit Rwanda, Uganda, and Burundi. Start planning early especially if you are traveling during peak periods to see the Gorillas as they would need to reserve the entrance admission ticket in advance. Happy Travels!!