Brought 75lt Kickass fridge/freezer
Used trice, not holding temp
Contacted (customer support/fridge warranty) Australian DirectH
Had to cut trip short by 4 days, due to issue with fridge/freezer
Spoke to person dealing with warranty after 4 days of attempted contact, 5 calls and 4 emails later
Customer service, disgraceful, far from professional after sale service, shouldn't need to contact as many times to get a response.
Have previously purchased many Kickass products, would not purchase another fridge from this company, due to lack of customer service.
4 years ago
Australian Direct has a
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