Ordered the kickass ufo caravan tv antenna. Upon opening the box I realised that the coaxial line and the power supply was missing as the user manual told me what was in the box. After looking at the underside of my dish I realised the cable was coming out through the middle and there was no hole off to the side as demonstrated in the video. I immediately emailed with my issue which stated that it was supposed to take 2 business days for a response. After no response I tried calling and got told to just wait a bit longer. It has now been 7 days and still no contact. Not very impressed!