The person I spoke to was okay but as a pensioner I am very annoyed that everything you do is online. I am not very technically minded and if you do not accept everything on line you are ripped off by being charged for everything. This is not acceptable to me and I will be checking to see if I can get better service elsewhere. I have been with you for more than 20 years and have only made one claim for a puncture. I do not call this good service.
7 years ago
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